Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs.
We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business.
We are dedicated to fulfilling our promise to make your business thrive!
Job DescriptionAbout the Role
Join Wavenet’s Focused Division and be part of a vibrant, expert team supporting customers within Wavenet Connected — our specialist division serving the Commercial Real Estate sector.
Following significant growth over the past decade, we’re looking for a Connected Pre-Sales Lead / Solutions Director to help shape customer solutions and drive our continued success. This is an exciting opportunity for someone who enjoys blending technical expertise with customer engagement and strategic thinking.
The Opportunity
As the technical and solutions authority within the sales lifecycle, you’ll work closely with Sales, Delivery and Operations teams to design, propose, and transition best-in-class managed connectivity and network solutions.
You’ll bridge the gap between commercial and technical teams, ensuring customer requirements are fully understood, translated into robust solutions, and seamlessly handed over to delivery and operations.
Key Responsibilities
- Lead pre-sales technical engagement for connectivity and network solutions, partnering with Sales to understand customer goals and business needs
- Design end-to-end managed solutions across WAN, LAN, Internet, Security, and WiFi
- Provide expert solution guidance during customer meetings, presentations, and bid responses
- Act as a technical escalation point for complex solution design queries
- Collaborate with the Delivery and Operations teams to ensure solutions are scalable, deliverable and supportable
- Produce clear, high-quality technical documentation, including solution designs, scopes of work, and handover packs
- Share technical insight and best practices internally to drive continuous improvement across connectivity services
Experience across WAN, LAN, Internet, SD-WAN, Security, and WiFi is highly advantageous.
QualificationsWhat You’ll Bring
Knowledge & Experience
- Strong understanding of WAN, LAN, and network security concepts
- Experience in a pre-sales, solutions architecture, or senior technical role
- Exposure to operational, 2nd or 3rd line support environments
- Experience with security hardware (e.g., firewalls, IDS/IPS)
- Proven ability to design performance-focused and optimised network solutions
Skills & Capabilities
- Ability to clearly explain technical concepts in a customer-focused and accessible way
- Strong stakeholder management and customer-facing skills
- Commercial awareness, balancing customer needs with operational delivery
- Highly organised, capable of managing multiple priorities simultaneously
Ways of Working
- Proactive, self-motivated, and committed to continuous learning
- Calm, confident, and effective in fast-paced or high-pressure environments
- Collaborative, inclusive, and comfortable working independently or as part of a team
- Practical, solution-focused, and adaptable in approach
Here’s a closer look at what we offer:
- Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
- Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
- Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.
Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team at [email protected] for more information.
We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.
Top Skills
What We Do
The Daisy Group was founded by current Chairman Matthew Riley in 2001. Over the last two decades Daisy has developed through a combination of organic and acquisitive growth to be one of the largest providers of communications, IT and cloud services across the UK and internationally. 2018 saw key change within the Group as four independent businesses were established to better serve the needs of direct customers and indirect partners. Daisy Communications and Daisy Corporate Services remained unchanged. The most significant change saw the merger of the Group’s three channel-serving businesses (formerly known as Daisy Wholesale, Daisy Distribution and Daisy Worldwide) under a new single brand, Digital Wholesale Solutions. The Daisy Partner Services business also began to operate independently under the new name of Allvotec. In March 2021 private equity fund Inflexion invested in the Digital Wholesale Solutions business, which was demerged from and left the Daisy Group. Today the Daisy Group includes Daisy Communications serving the needs of small to medium businesses and Daisy Corporate Services for the mid to enterprise market – both remain significant providers for UK businesses, with portfolios spanning Lines & Calls, Mobile and Connectivity, right through to Unified Communications, Business Continuity and Cloud & Hosting and Security.
