The Role
Supports sales teams across Francophone Africa by identifying tenders, preparing bilingual RFP and proposal submissions, delivering product demonstrations, managing proof-of-concept engagements, preparing quotations, maintaining CRM records, and reporting bid activity. The role requires fluent French and strong English, B2B technology experience, client-facing confidence, procurement knowledge, and coordination across multiple markets.
Summary Generated by Built In
ROLE OVERVIEW
The Presales
Executive - Francophone Africa is a bilingual commercial role
responsible for supporting the Client's sales teams across
French-speaking African markets. This person will prepare bids,
proposals, and tender responses in both English and French, conduct
product demonstrations for francophone prospects, and manage POC
engagements across markets including DRC, Senegal, Ivory Coast, and
other Francophone territories. The ideal candidate is fluent in French,
commercially confident, outspoken in client settings, and brings a
genuine understanding of how enterprise technology decisions are made in
Francophone African markets.
KEY RESPONSIBILITIES
•
Identify and track tender opportunities across Francophone African
procurement portals, government listings, banking and healthcare
institutions, and donor-funded procurement platforms in target markets
•
Prepare and submit end-to-end RFPs, RFQs, RFIs, EOIs, and formal tender
responses in both English and French, compliant with OHADA frameworks
and local procurement regulations
• Develop bilingual
technical and commercial proposals including cost estimates, solution
descriptions, scope of work, and capability statements tailored to
Francophone market requirements
• Conduct product
demonstrations of the full client suite (QMS, VQMS, Self-Service Kiosks,
Digital Signage, Appointment Booking, CX CRM, CX Portal) to prospective
clients across banking, healthcare, and enterprise sectors in
Francophone markets
• Plan, coordinate, and manage
Proof-of-Concept (POC) engagements from scoping through execution,
including bilingual documentation, client feedback, and commercial
follow-through
• Support client discovery and needs analysis sessions to position the right Marezi solution for each francophone prospect
• Prepare accurate bilingual quotations in coordination with country sales representatives, aligned to approved pricing and
commercial frameworks
• Maintain a tender calendar and compliance matrix to ensure zero missed deadlines across concurrent multi-market submissions
•
Manage and update CRM records in Zoho with accurate deal stages,
proposal statuses, and activity logs across all Francophone accounts
• Produce regular reports in English on bid activity, demo pipeline, POC status, and win and loss analysis for leadership
MUST HAVE REQUIREMENTS
•
French language fluency at C1 minimum - written and spoken. You will
draft proposals, lead demonstrations, and communicate with clients in
French daily
• Strong English communication - all internal
reporting, leadership updates, and cross-team coordination are
conducted in English
• Proven experience in bid, tender, RFP, RFQ, and RFI preparation with direct ownership of the full submission process
•
Proficiency in Microsoft Office Suite, particularly Excel (pricing
models, trackers), Word (bilingual proposal formatting), and
PowerPoint (presentations and demos)
• Hands-on experience with a CRM system for pipeline and activity management - Zoho CRM experience is strongly preferred
• Confidence and presence in client-facing settings including demonstrations, presentations, and POC reviews in both languages
B2B EXPERIENCE IS A MUST
Requirements
QUALIFICATIONS AND EXPERIENCE
• Bachelor's degree in Business, IT, Engineering, Telecommunications, Commerce, or a related field
•
Minimum 2 years of experience in a presales, bids, or commercial
coordination role - ICT, technology, or enterprise solutions environment
preferred
• Experience conducting product demonstrations or supporting POC engagements in a technology context is a strong advantage
•
Familiarity with Francophone African procurement environments - OHADA
legal frameworks, donor-funded processes (World Bank, UNDP), or
government tendering in DRC, Senegal, or Ivory Coast
• Sales or account management background is a meaningful advantage
PERSONALITY AND SOFT SKILLS
•
Outspoken, confident, and commercially energetic - comfortable leading
client meetings and demonstrations in French without prompting
•
Culturally aware and adaptable across different Francophone markets -
understands that DRC, Senegal, and Ivory Coast require different
commercial approaches
• Highly organised and deadline-driven with the ability to manage multiple concurrent bids across multiple markets
• Proactive self-starter who identifies opportunities and drives engagement independently across a remote, distributed team
•
Collaborative and dependable - sales reps in francophone markets rely
on this person to deliver professional, accurate bilingual
output on time
ADVANTAGEOUS
• Direct lived or professional experience in DRC, Senegal, Ivory Coast, Cameroon, or another Francophone African market
• Existing relationships with enterprise banking or healthcare clients in Francophone Africa
• Familiarity with donor-funded procurement processes (World Bank, UNDP, USAID, AFD)
Skills Required
- French language fluency at C1 minimum, written and spoken
- Strong English communication skills
- Proven experience preparing bids, tenders, RFPs, RFQs, and RFIs with ownership of the full submission process
- Proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint
- Hands-on experience with a CRM system for pipeline and activity management
- Confidence and presence in client-facing demonstrations, presentations, and proof-of-concept reviews
- B2B experience
- Bachelor's degree in Business, IT, Engineering, Telecommunications, Commerce, or a related field
- Minimum two years of experience in presales, bids, or commercial coordination
- Experience in an ICT, technology, or enterprise solutions environment
- Experience conducting technology product demonstrations or supporting proof-of-concept engagements
- Familiarity with Francophone African procurement environments, OHADA frameworks, donor-funded processes, or government tendering
- Sales or account management background
- Zoho CRM experience
- Direct lived or professional experience in DRC, Senegal, Ivory Coast, Cameroon, or another Francophone African market
- Existing relationships with enterprise banking or healthcare clients in Francophone Africa
- Familiarity with World Bank, UNDP, USAID, or AFD procurement processes
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