Responsibilities:
- Provides pre-sales resolution of all technical and process related issues, using appropriate escalation points when necessary.
- Consults with customers and technology group to clarify and/or resolve problems, evaluate operational and performance requirements.
- Consults with customers concerning pre-sales design, development and maintenance of products/services.
- Assists sales channel, field teams and customers with pre-sales technical solutions.
- Responsible for knowledge transfer of advanced technical theory to target audiences.
- Communicates complex information and ideas clearly, concisely, and persuasively to target audiences.
- Participates in products, solutions or services training to maintain technical knowledge, active certification and competence.
- Assists in determining the feasibility of proposal, conferring with customers and technology group to clarify and/or resolve problem.
- Consults on advanced configurations on converged solutions. "Sells best of breed" Solutions that include TD SYNNEX services Creates, presents, and executes strategies.
- Complete understanding and wide application of technical standards, principles, concepts and advanced techniques.
- General knowledge of other related disciplines.
- Develops solutions to complex problems where advanced analysis of data and technology is required.
- Demonstrates good judgment in determining best techniques to achieve results.
- Work is performed without appreciable direction using independent judgment and discretion.
- Exercises considerable latitude in determining technical objectives.
- Work may be reviewed at a high level from a relatively long-term perspective, for desired results.
- Frequently represents organization as a prime technical contact on projects or contracts.
- Interacts with external professionals on significant technical matters requiring coordination between organizations.
- Actions impact the success and completion of a project.
- Failure to accomplish work or erroneous decisions will result in serious project delays and expenditure of substantial resources to remedy
- 6-9 years with bachelors' or equivalent combination of formal education and directly related experience.
- 4-7 years with master's.
- Bachelor's degree or equivalent technical education
- May be required to travel 50% of the time Field based
- Certification in 3-4 brands or advanced technical certifications in 1-2 brands
- Occasionally contributes to process improvements
- Typically resolves problems using existing solutions
- Provides informal guidance to junior staff
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
Skills Required
- 6-9 years experience with a bachelor's degree or equivalent combination of education and related experience
- 4-7 years experience with a master's degree
- Bachelor's degree or equivalent technical education
- Certification in 3-4 vendor brands or advanced technical certifications in 1-2 brands
- Willingness and ability to travel approximately 50% (field based)
- Maintain active technical certifications and competence through product/solutions training
TD SYNNEX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.
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Healthcare Strength — Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
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Retirement Support — The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.
TD SYNNEX Insights
What We Do
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.
