The Role
As a Pre-Sales Engineer, you will support the sales team with technical expertise, lead on project-based opportunities, and integrate products into customer environments.
Summary Generated by Built In
At Promethean...
We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.
Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.
As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.
The role is to support the sales team with technical support skills in the field. To support the planning & diagnostics of real time issues generated by the challenges around the convergence of AV, IT, and comms in the current product line. To work closely with IT and network administrators in Promethean partners and customers to trouble shoot and advise how to integrate our products into diverse environments.
Job Duties and Responsibilities:
- To lead on all technical aspects of project based sales opportunities.
- To work with partners on all technical aspects of project based sales opportunities.
- Ensure that customer networks work well with our solutions.
- Work closely with IT and network administrators to trouble shoot and advise how to integrate our products into their diverse environments.
- Train all sales personnel in the areas of AV. Comms & IT.
- Support our sales team to roll out solutions for the education market.
- Provide onsite and remote technical training sessions for team members and Partners and end users.
- Build out the Certified Installer Training course and deliver across the region, and adapt the training to meet current product line ups.
- Develop support resources i.e TKB for Team members.
- Support the Beta testing program of new products and feed back in results to relevant Promethean departments.
- Support and produce content for the Learn Promethean CPD site. i.e. Panel Management content, Digital Online certified Installer Training Course.
- Produce technical documentation to help support Team members and our Partners.
- Present at sales events on the technical capabilities of Promethean products.
- Provide technical support for customer events throughout the year.
Job Skills and Qualifications:
- Sound knowledge and experience of Cisco networks, Microsoft, and Apple operating systems
- Wireless Networking solutions with expertise around Bonjour/Multicast
- Wireless mirroring protocols such as Airplay
- Enterprise Applications and Active Directory integration
- Working knowledge of Android operating systems
- Proactive and self motivated.
- Some travel is required.
- Strong customer interface experience
- Well-developed interpersonal skills
- Quick learner and ability to be flexible
- Presentation skills
Base Range: $87,600 - $109,500 + Bonus Eligible
For business reasons, Promethean does not employ individuals who work remotely in San Francisco, San Jose or Oakland.
Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.
Our benefits include:
· Medical, Dental, and Vision Insurance
· Spending Accounts (FSA and HSA)
· Disability Programs
· 401(k) Retirement Plan with Matching
· Generous PTO and Holidays
· Paid Maternity and Parental Leave Program with Child Care Subsidy
· Paid Volunteer Time Off
· Reward and Recognition Program
· Well-Being Programs (For example, company-wide health challenges)
· And more!
Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.
For information regarding personal information we collect and our use of such data please see our privacy policy: https://bit.ly/2I83hwP
Please contact [email protected] if you have an accessibility request at any point during the hiring process.
#Promethean #EdTechJobs
Top Skills
Active Directory Integration
Airplay
Android Operating Systems
Apple Operating Systems
Bonjour
Cisco Networks
Microsoft Operating Systems
Multicast
Wireless Mirroring Protocols
Wireless Networking Solutions
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The Company
What We Do
For over 20 years, learning has been, and always will be what fuels Promethean's passions. It represents the highest order contribution that we can make to improving the societies in which we live. We believe that the purpose of technology is not simply about automating the teaching and learning process, but to inspire and empower every student.
