Pre-sales engineer

Position Summary

Samsung Electronics Baltics is one of 16 Samsung Electronics Sales subsidiaries in Europe. There are 200 employees located across all three Baltic countries with the central office based in Riga, Latvia. In the pursuit of global excellence, we are continuously looking for dynamic new leaders of the digital age. Our people enable Samsung to be the leader in a demanding and diverse global market, as well as an innovator driving technology development.
Whilst Samsung is transforming the world of smartphones, tablets and smart accessories, we are looking for a new team member to join our Air Conditioner Sales Team as Pre-sales engineer (salary from 3300-3600 EUR gross + Quarterly bonus (up to 6930-7350 EUR gross)).

Role and Responsibilities

Key responsibilities

• Increase specification sales via the specification route
• Generate future sales opportunities with consultant, architects and project developers
• Manage project opportunities from initial customer request to deal closure, including technical drawings, calculations and simulations
• Support the Samsung Partners in their operational activities, like gathering specifications for projects, accompany visits to prospects, support with technical data.
• Support Partners in organizing (online) events and interaction with specifying parties and other stakeholders
• Manage training program and design (online) training material for Partners and external parties
• Monitor targets and performance (like KPI management, project pipeline funnel, win ratio)
• Be the intermediary between Baltics and EU HQ
• Collect, create and promote marketing material on case studies and best practices with Marketing department
• Support the development, promote and monitor Samsung selection and simulation tools
• Organize and contribute to conferences, internally for Partners and externally for specifying parties

Skills and Qualifications

Skills and Qualifications:

• 2-5 years’ experience in an international technical/mechanical role in HVAC in residential and commercial buildings
• IT literate in MS Office (Excel, PowerPoint), AutoCAD, HVAC selection software, CRM tool (Salesforce)
• Familiar with seasonal efficiency, European policies, certification and regulations related to HVAC
• Proven work experience in complex matrix organization and international environments;
• Able to understand technical customer needs and translate this into complete solutions that add value to our customers and prospects
• Demonstrates a customer centric mindset and consultative selling approach
• Excellent communication skills since it is a supporting as a driving position with multi-level stakeholders in various organizations, both internal as external
• Organized, effective and positive person, able to work independently and within multicultural teams
• Empathetic, confident, persuasive, creative and a strong representative of the pre sales team within the internal organization
• E self-starter with leadership skills and strategic thinking
• Ability to handle multiple projects, tasks and priorities with tight deadlines simultaneously
• Fluent (speaking and writing) in (Technical) English
• Open to travel frequently, mostly within Baltics approximately 30% of the time

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