Pre-Sales Engineer (Romania)

Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home features. Ajax products form an ecosystem of more than 130 devices. Our technologies protect premises from burglary, detect fire, prevent water leaks, and allow controlling home appliances. Ajax Systems production facilities include three plants — two in Ukraine and one in Turkey. Today, Ajax products protect over 2 million users in 187 countries worldwide and have earned numerous awards for their reliability, ease of use, and innovation. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. 

A large professional team is driving the success and ambitions of our company. Ajax Systems has 2 780 employees and continues to scale. The Global Business Development team consists of strong regional professionals because we know that local experts best understand the specifics of the markets. The company has offices and representatives all over the world: UAE (Dubai), Italy, Spain, Germany, Poland, Canada and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. 

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

Responsibilities:

•  Conduct technical presentations, webinars, and seminars for customers and internal teams, showcasing Ajax Systems’ features and competitive advantages.
•  Engage with potential and existing clients to discuss Ajax’s technical solutions and address specific project needs.
•  Act as a subject matter expert, providing clear, convincing technical insights to installers, end-users, and decision-makers, focusing on the technical strengths of Ajax’s solutions.
•  Train technical staff at Ajax Systems’ distributors and dealers to deepen their expertise in our products.
• Introduce and explain product roadmaps, new features, and updates to distributors and installers.
•  Stay informed on product updates and the latest security system trends, sharing insights to enhance team knowledge.
•  Develop strong, long-term relationships with key partners, becoming their go-to for technical consultations.
•  Assist customers with technical support inquiries, providing timely and detailed solutions.
•  Support the Romanian team with in-depth product knowledge, assisting with complex technical questions, and offering solutions for challenging technical scenarios.
•  Conduct market research to understand competitor products and provide comparative analyses to showcase Ajax’s advantages.
•  Regularly update product features based on market trends, ensuring Ajax remains a preferred choice for high-value projects.
•  Test new product features, documenting functionality, and creating clear technical materials for internal and external use.
•  Collaborate with product and sales teams to ensure new releases and updates are effectively communicated and integrated.

Key requirements:

• Bachelor’s degree in IT, Engineering, or a related technical field.
•  Minimum of 5 years of experience with security systems (intrusion systems, CCTV, IP-based systems, fire alarms, access control, telecommunications).
•  Proven experience designing, installing, and supporting video surveillance systems, alarm systems, or other security solutions, particularly for medium to large-scale projects.
•  Sales experience within the security sector is a strong plus.
•  Deep understanding of Intrusion Systems, Analog & IP CCTV, and Access Control Systems.
•  Ability to troubleshoot complex security solutions and communicate effectively with clients about technical specifications.
•  Proficiency in explaining and promoting security solutions based on technical merits rather than purely sales-focused arguments.
•  Excellent communication and presentation skills; able to simplify and explain complex concepts for a wide range of audiences.
•  Self-motivated with an outgoing personality, adaptable to a fast-paced, collaborative work environment.
•  Comfortable with business travel, attending trade shows, and conducting on-site customer visits.
•  Enthusiastic about staying up-to-date with the latest security technology, always ready to learn and integrate new Ajax product features.

We offer:

• Competitive compensation package and transparent motivation system.
• A product that sells itself.
• Business trips.
• Company car.
• Laptop.
• Payment for courses and conferences, we contribute to our staff.
• A dynamic and supportive work environment in a growing team.
• Opportunities for ongoing professional development and advancement.
• The chance to be at the forefront of security technology innovation.

We are working to ensure that people's lives are calm and the world safe.

Let's become a part of the team that creates a smart and useful global product.