Practice Manager Manchester ProHealth Physicians

Requisition Number: 2363952
ProHealth Physicians (CT), part of the Optum family of businesses, is seeking a Practice Manager to join our team in Manchester, CT. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
ProHealth Physicians has an immediate opening for a Practice Manager reporting to the Senior Practice Manager. The Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Senior Practice Manager and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives.
Location: 515 W Middle Turnpike Manchester, CT 06040
40 Hour work week, clinic hours are 7:30am to 5:30am Monday through Friday
Primary Responsibilities:

• Establish work procedures and standards to improve efficiency and effectiveness in the office
• Assist Senior Practice Manager and physician(s) to develop and implement long range plans
• Manage office operations to maximize patient access, patient satisfaction, and collection of payments
• Coordinates staff and provider schedules to ensure proper coverage for quality patient care
• Manage human resources - hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
• Reconcile and investigate patient complaints
• Manage, lead, and participate in process improvement initiatives
• Ensure practice compliance with ProHealth policies, procedures and programs
• Actively participate in practice, regional and organizational meetings

ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Experience in Practice/Medical Office Management/Operations having managed/lead staff in clinical and non-clinical roles with a demonstrated ability to drive operational work flows
• Solid computer knowledge and aptitude
• Proven highly proficient with reporting and data analytics

Preferred Qualifications:

• Experience with electronic health record, medical terminology, coding and billing
• Experience with Microsoft Suite
• Knowledge of population health management
• Knowledge of Lean/Six Sigma process improvement tools and techniques
• Demonstrated business and financial skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.