HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.
Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.
ABOUT THE ROLEThis is a PR and communications-focused role based in San Francisco, reporting directly to the Head of Marketing. Comms is a small, newly formed function at HappyRobot, and we're looking for someone to help define how the world perceives us as we expand our footprint beyond logistics into every enterprise that runs the real economy, across our key markets in the US, Europe, and LATAM.
You'll work closely with Marketing, Growth, and founders to shape the narrative around HappyRobot — from breaking news and executive visibility to how we show up in the press, on stage, and across media channels. This role is built for someone with a solid track record who's ready to own PR and communications strategy independently, without needing to build the function from a blank page or manage a team on day one.
WHAT YOU'LL DOShape perceptions of HappyRobot with strategies, stories, and announcements that advance how the world thinks about us
Build and maintain relationships with journalists, editors, and analysts across tech, business, and logistics/enterprise trade media
Package company news, product launches, and customer wins into pitches that secure meaningful media coverage
Work closely with founders and subject-matter experts across the company to translate technical work into compelling narratives for specific audiences (e.g., building awareness with enterprise operations leaders)
Manage company news and announcements across owned channels (blog, press, and email) and ensure consistent tone and brand voice
Prioritize and manage inbound speaking, podcast, and award opportunities - Manage relationships with any external PR agencies or freelance support, and introduce systems that keep communications running smoothly as the company scales - Partner with Content and Growth to align PR moments with broader marketing campaigns
5-8 years of experience in PR, communications, or journalism, ideally with in-house experience at a B2B tech or AI company
A track record of securing meaningful, high-quality media coverage and existing relationships with relevant journalists and outlets
Excellent writing skills — precise and compelling across press releases, pitches, executive talking points, and social content
Strong news judgment and the ability to spot and shape a story from technical or otherwise dense material
Comfort working independently and moving fast in a lean, fast-paced environment - Genuine interest in AI and how it's being deployed and received by the world
Experience in logistics, supply chain, utilities, energy, telco, insurance, airlines, or other industrial/operations-heavy enterprise verticals
Experience managing external PR agencies or freelance support
Familiarity with executive visibility programs (speaking engagements, awards, byline placement)
Comfort using AI tools to move faster on drafting, research, and reporting
Opportunity to work at a high-growth AI startup, backed by top investors.
Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.
Ownership & Autonomy - Take full ownership of projects and ship fast.
Top-Tier Compensation - Competitive salary + equity in a high-growth startup.
Comprehensive Benefits - Healthcare, dental, vision coverage.
Work With the Best - Join a world-class team of engineers and builders.
Our Operating Principles
Extreme Ownership
We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us.
Craftsmanship
Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching.
We are “majos”
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego.
Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy.
Talent Density and Meritocracy
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win.
First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.
The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.
By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.
In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.
If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through [email protected] subject to the GDPR.
For more information, visit https://www.happyrobot.ai/privacy-policy
By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.
Skills Required
- 6+ years of experience in content, editorial, or content marketing, including ownership of strategy
- Experience building a content function or voice from the ground up
- Excellent written communication skills and ability to write in different voices
- Comfort tracking content performance and using basic analytics tools such as Google Analytics, Search Console, or Ahrefs
- Good taste and basic design skills
- High sense of urgency and ability to execute effectively
- Experience in logistics, supply chain, or industrial or operations-heavy enterprise industries
- Experience building and managing a content or editorial team
- Familiarity with marketing automation and content tools such as Webflow, Contentful, or HubSpot
- Familiarity with SEO best practices and GEO
What We Do
HappyRobot's AI workers conduct communication-based tasks like emails, messages, or phone calls. Our focus is in logistics and supply chain which means our AI workers are mostly handling the operations of moving freight including sales, track & trace, accounting, and support. These tasks don’t end in a conversation - we’re also extracting valuable data and leveraging that data for things like targeting prospects or understanding pricing and demand in an all-in-one control panel for your business. HappyRobot's platform was built as a developer tool, so although we’re experts in common logistics use cases, any custom workflow can be built. If your team is spending time sending emails or making calls, we can automate that workflow by giving AI access to the right data and good instructions. Backed by a16z and YC, we recently closed our Series A and are scaling rapidly. If you're excited about transforming an industry that represents over 10% of global GDP & impacting the speed & cost of access to goods all over the world, join us!
