PR & Communications Coordinator

Key Responsibilities:

• Ensure final graphics and layouts are visually appealing and on-brand
• Study design briefs and determine requirements
• Liaising with suppliers and service providers to ensure proofs are of good quality and in line with production specifications
• Oversee online reputation management by monitoring and ensuring appropriate management of third-party review sites.
• Manages social media channels, from strategy to content creation, daily channel management and reporting. 
• Curates relevant and engaging content, telling a story consistent with the outlets and Four Seasons while increasing following and engagement. 
• Leverages social media channels to amplify key messages and activities, elevating the importance of search as well as strategic and creative communication.
• Monitor social media conversations relevant to industry, luxury, local, and international markets.
• Actively manages Four Seasons proprietary website, ensuring alignment with the offering, imagery and business objectives and creative storytelling.
• Ensure up-to-date information on partner and third-party websites
• Maintains positive client and media relations through comments and messaging.

Technical Skills and Knowledge: 

• Strong sense of quality and a creative mindset
• Photography and videography project experience and an eye for aesthetic
• Demonstrated knowledge emerging trends and evolution of social media applications
• Knowledge of production methods in graphic arts and collateral
• Computer savvy with Microsoft Office and various design programs including but not limited to Adobe Photoshop, Illustrator, and InDesign
• Creates content in line with the FS brand standards and the aesthetic of the resort’s own social channels

Key Behavioral Competences:

• Able to deliver under deadlines and manage multiple campaigns at any one time.
• Able to conceive and implement projects from start to finish, manage processes and expectations, and build commitment to deadlines, both individually or in a matrix structure with multiple managers and indirect stakeholders.
• Understands R&B, wellness and hospitality marketplaces;
• Well-informed of market trends and user behaviors,
• Well-organized, able to set priorities and be detail-oriented.