The Role
The Inside Sales Engineer will support sales by providing technical expertise on UPS solutions, manage inquiries, and create quotes while collaborating with the sales team.
Summary Generated by Built In
Summary:
National Power is actively seeking an Inside Sales Representative for our Electrical Power Quality division. Reporting to the Vice President of Power Systems, you will be a vital member of the sales team, supporting Outside Sales/Account Managers and customers with their uninterruptible power supply (UPS) and related data center solutions business. We're looking for someone with an Electrical/Electronic background that has the experience, or aptitude, for a customer-facing role.
This position offers potential advancement to more senior sales roles in a fast-growing company.
Physical Demands
National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.
National Power is actively seeking an Inside Sales Representative for our Electrical Power Quality division. Reporting to the Vice President of Power Systems, you will be a vital member of the sales team, supporting Outside Sales/Account Managers and customers with their uninterruptible power supply (UPS) and related data center solutions business. We're looking for someone with an Electrical/Electronic background that has the experience, or aptitude, for a customer-facing role.
This position offers potential advancement to more senior sales roles in a fast-growing company.
- Essential Duties & Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned.
- Manage incoming calls and emails from technically knowledgeable customers, primarily our reseller partners, regarding formal and informal inquiries about UPS solutions
- Collaborate with Outside Sales/Account Managers and Order Management specialists to provide superior continuity of support and service
- Provide technical expertise on products and services for data center and mission-critical power applications, primarily uninterruptible power supplies (UPS)Create sales quotes using Business Central (BC), Eaton Bid Manager, and other internal or vendor-supplied tools
- Manage workflow, opportunities, and activity documentation in our ERP system, D365 CRM, in conjunction with Account Managers
- Support inventory management and operational tasks as needed
- Coordinate service sales lead distribution processes
- BS, AAS or military technical schooling in electrical technology or equivalent work experience
- Three or more years of technical experience in the electrical/electronic equipment industry
- An understanding of various UPS applications and OEM product lines
- Prefer an understanding of various UPS applications and OEM product lines
- Prefer hands-on experience with electrical systems, particularly UPS or other power quality equipment
- Strong customer focus with customer-facing experience required
- We are a performance-based company and pay will ultimately reflect the employees’ productivity and overall performance
- Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
- Up to 9 paid company holidays
- Paid sick time
- Company-paid Life Insurance ($75,000)
- Company-paid Short-term and Long-term Disability Insurance
- Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
- 401(k) retirement savings plan with company matching
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
Physical Demands
- Ability to sit for an extended time, up to 8 hours
- Frequently required to utilize hand and finger dexterity; typing
- The ability to hear and speak effectively (i.e. over the phone, in person, or video conferencing)
- Criminal background checks and pre-employment drug screens are required
- This is an in-office position based in Raleigh, NC
National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.
Top Skills
Business Central
D365 Crm
Eaton Bid Manager
Electrical Systems
Microsoft Office Suite
Ups
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The Company
What We Do
National Power provides efficiently managed power and network infrastructure solutions for the cable, wireless and broadband industries and other businesses and institutions of all sizes. A National Master Distributor for Eaton Power Quality products and the only Industrial Distributor for Generac Generators in the Carolinas, National Power utilizes their full range of products and decades of experience to create back-up power solutions that save you time and money. Whatever your power needs, National Power will customize and implement a back-up solution, from installation to parts and routine service, to keep your business running with Smarter, Nonstop Power.
