Operational Quality Control Specialist I

Quality Control & Inspection Responsibilities:

• The role involves executing and coordinating quality control and inspection activities to ensure compliance with defined specifications and standards.
• Responsibilities include inspecting raw materials, in-process items, finished products, and incoming consumables to verify conformance.
• Advanced measurement tools and testing equipment are used to support data-driven quality assessments.
• The role requires investigating nonconformances and identifying root causes.
• Coordination of incoming materials or critical supplies for vendor verification and quality control.

• Manage and execute calibration activities for laboratory and facility equipment to ensure compliance with operational and regulatory standards.
• Perform scheduled calibrations on a variety of equipment, including balance air racks, air showers, incubators, ISO vaporizers, clean benches, ventilated change stations, euthanasia systems, cage wash systems, and benchtop autoclaves.
• Analyze calibration certificates and report equipment performance metrics.
• The role ensures that calibration procedures and documentation meet internal and external requirements and maintains accurate calibration records using appropriate Quality Management Systems software for scheduling, tracking, and documentation control.
• This role serves as a subject matter expert, providing technical guidance to equipment owners and staff.
• Set up, tear down, and retrieve test data for the Sound and Vibration equipment across designated areas to support stakeholder initiatives.

• Contribute to the commissioning of renovated facilities, new infrastructure, and equipment installations (e.g., autoclaves, cage washers) by validating environmental and system performance using data loggers, ATP/Riboflavin challenge tools, and other diagnostic devices.
• Support continuous improvement and R&D initiatives by assessing current practices and emerging technologies, participating in equipment improvement teams, and assisting with project planning, data collection, analysis, and timeline management.
• Take initiative in applying LEAN principles to daily operations by identifying key performance indicators, recognizing inefficiencies, proposing and supporting countermeasures, and contributing to targeted process improvements that strengthen compliance, efficiency, and quality outcomes.
• Utilize 3D printing to rapidly prototype solutions supporting Kaizen-driven process enhancements.

• Administrative and operational responsibilities include keeping track of inventory.
• Coordinate external equipment calibrations and maintain accurate documentation for compliance and audit readiness.
• Departmental KPIs and metrics are tracked, and monthly operational reports are compiled and submitted.
• Maintain laboratory cleanliness and organization in accordance with biosecurity and safety standards.
• Ensure compliance with JAX health and safety protocols and training requirements.
• Participate in interdepartmental meetings and contributes to SOP and controlled document review and editing.
• Proficient in a wide range of digital tools and technological platforms, leveraging them to support data analysis, reporting, process improvement, and overall operational efficiency.
• Effective communication across multidisciplinary teams and management levels is essential to support operational alignment.
• Execute tasks with autonomy and sound judgment and make operational decisions, along with cross-functional collaboration and customer-facing communication to support service excellence.
• Perform hands-on tasks in biosecurity barrier environments while adhering to PPE protocols, and test instruments and material samples are safely transported between warehouse and laboratory settings.

• Additional duties may be assigned to support departmental and organizational goals.

Minimum Qualifications: