Power Markets Associate, Client Solutions

Posted 15 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Mid level
Analytics • Energy
The Role
Analyze ERCOT and CAISO power markets using Aurora’s software to support battery valuations, client transactions, investment decisions, and user training. Lead client engagements, explain complex analytical outputs, resolve software questions, provide product feedback, coordinate with account managers, and support customer usage and retention. Collaborate with Advisory, Research, Modeling, Product, and Commercial teams while managing and developing junior team members.
Summary Generated by Built In
Aurora’s Software Solutions team is building the global investment analytics platform for the energy transition. Widely adopted by leading energy asset owners, operators, developers, and investors, the platform changes the way that energy market analytics are performed and delivered. To best enable the user experience, both through client engagement and analysis delivery, Aurora is developing a global technical Client Solutions team that provides the critical end-to-end interface between the underlying model development and the end user. 
We are currently looking for a motivated Power Markets Associate to join the team in Austin, to support the growth of Chronos, Aurora’s battery valuation software, in ERCOT and CAISO. This role sits cross-functionally between Advisory, Product, Research, and Commercial teams, developing battery market expertise while supporting client-facing analysis and providing structured feedback to internal product teams. 
The successful candidate will combine nodal US power markets knowledge with keen analytical ability, and a knack for client-facing interactions. They will be a fast learner who excels in a highly collaborative role, and will be able to navigate the complexities of power market forecasting software, while also being able to articulate these complex results to clients.

Key Responsibilities
  • Empower leading developers, utilities, and funds across the power sector to deploy capital in the Energy Transition, by leveraging Aurora’s software suite for investment decisions. 
  • Collaborate with Aurora’s US Advisory teams to perform feature-bridging analyses for client projects, enabling access to pre-release features and novel insights. 
  • Lead engagement on client transaction support projects, using Aurora’s software suite to perform market analysis and/or site-specific asset valuations 
  • Deliver specialized client training, demonstrating workflows, and guiding users through the creation and interpretation of site-specific valuation outputs. 
  • Work closely with internal Research, Modeling, and Product teams as you drive client software queries to resolution and communicate client feedback to inform product strategy. 
  • Partner with internal Product teams to shape the evolution of Aurora’s software suite and development roadmaps. 
  • Utilize customer usage & health dashboards to coordinate with internal Account Managers, and engage with customers to drive usage, satisfaction, and retention. 
  • Lead, manage, and develop more junior members of the team.

What we are looking for
Required attributes: 
  • At least 3 years of professional experience in a client-centric and knowledge-driven role in power markets. 
  • Strong analytical capabilities in engineering, business, economics, or similar. 
  • Strong communication skills with confidence in client-facing situations and other complex stakeholder situations. 
  • Demonstrated project management skills and ability to drive complex initiatives to successful completion. 
  • Results-driven, with a high degree of persistence in reaching goals and a hands-on approach to ensuring targets are achieved. 
  • Strong team player, with a track record of success in team environments.  

Desirable attributes: 
  • Domain expertise in nodal power market analytics (ERCOT, CAISO, PJM, NYISO) 
  • Project finance, Tax equity, M&A transaction experience 
  • Client-facing role 
  • Experience with at least one programming language (e.g. SQL, Python, R, etc.) 
  • Advanced knowledge of Excel 

We strongly encourage women and candidates from diverse backgrounds to apply. There is evidence that people from under-represented groups may be less likely to apply unless they meet virtually every selection criterion. We urge candidates who meet at least some of the criteria to consider applying, especially if you are passionate about climate, energy, economics, data analytics, software, strategy, or consulting – there’s a role that’ll fit you at Aurora.

What we offer
  • The opportunity to learn how major players in the energy sector view the evolution of power markets and make strategic investment decisions accordingly 
  • The opportunity to develop deep understanding of investment processes such as capital raising, portfolio strategy & management, and transactions 
  • Direct engagement with clients across the energy industry through Aurora conferences, workshops and webinars 
  • A fun, informal, collaborative, and international work culture  
  • A competitive salary package  
  • Access to regular coaching & mentoring sessions and the opportunity to learn from experienced professionals 
  • A brand-new office space in the vibrant and culturally rich East Austin area 
  • Access to the Aurora Academy, our training program, offers a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry. 
  • Access to our Employee Assistance Program (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects 
The Company is committed to the principle that no employee or job applicant shall receive unfavorable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. 
The successful candidate would start as soon as possible. The team will review applications as they are received. Salary will be competitive with experience.

About
From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 1000 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, South Africa and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation.

Skills Required

  • At least 3 years of professional experience in a client-centric, knowledge-driven power markets role
  • Strong analytical capabilities in engineering, business, economics, or a similar field
  • Strong communication skills and confidence in client-facing and complex stakeholder situations
  • Demonstrated project management skills and ability to drive complex initiatives to completion
  • Results-driven, persistent, and hands-on approach to achieving goals
  • Strong team-player capabilities with a track record of success in team environments
  • Expertise in nodal power market analytics, including ERCOT, CAISO, PJM, or NYISO
  • Project finance, tax equity, or M&A transaction experience
  • Prior client-facing experience
  • Experience with at least one programming language, such as SQL, Python, or R
  • Advanced knowledge of Excel

Aurora Energy Research Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aurora Energy Research and has not been reviewed or approved by Aurora Energy Research.

  • Healthcare Strength — Healthcare in certain offices is described as comprehensive, including core medical coverage with vision and dental. Feedback suggests supportive health resources are accessible alongside standard coverage.
  • Leave & Time Off Breadth — Time off is portrayed as generous in some locations, with standard PTO supplemented by additional company-wide holidays. Parental leave policies are also described as robust in certain markets.
  • Wellbeing & Lifestyle Benefits — Wellbeing support is highlighted through a 24/7 assistance programme and locally tailored perk platforms. Feedback suggests these offerings complement core benefits and support everyday needs.

Aurora Energy Research Insights

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The Company
HQ: Oxford
597 Employees
Year Founded: 2013

What We Do

From its academic roots, Aurora Energy Research has grown to become the largest dedicated power market analytics company in Europe, providing data-driven intelligence for strategic decisions in the global energy transformation. We are a diverse team of over 350 experts with vast energy, financial and consulting backgrounds, covering power, hydrogen, carbon and fossil commodities. We are active in Europe, APAC and the US, working with world-leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.

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