Postal Strategist

Description

Turn postal complexity into client savings, smarter strategy, and measurable growth.

Make Your Mark on the Mailstream

Are you the person who can translate USPS rules, rate changes, and postal programs into smart business moves? SeaChange is looking for a Postal Strategist who can connect the dots between postal expertise, client goals, and revenue growth. You’ll serve as our go-to postal advisor—helping clients lower postage costs, improve mail performance, and make confident decisions in an ever-changing postal landscape.

What You’ll Do

• Lead the conversation. Guide client consultations, account reviews, and internal discussions by making complex postal topics clear, practical, and relevant.
• Find the savings. Identify opportunities through commingling, co-mailing, destination entry, drop shipping, mail-piece design, USPS promotions, and other optimization strategies.
• Shape the strategy. Monitor USPS, Postal Regulatory Commission, and industry developments; forecast trends; and recommend actions that strengthen pricing, services, retention, and growth.
• Power the sales process. Support proposals, RFPs, pricing conversations, and new-client onboarding with postal recommendations and postage estimates.
• Build postal confidence. Train Sales, New Business Development, and Client Experience teams to discuss postal opportunities with clients.
• Share what you know. Create useful, engaging client communications, market updates, FAQs, newsletters, blog posts, and training materials.
• Own key relationships. Serve as SeaChange’s strategic contact for USPS and postal vendors, including Pitney Bowes and UBM, and support performance, issue, pricing, contract, and renewal discussions.
• Connect strategy to execution. Set direction for tactical postal work, review performance and savings data, and partner closely with the Postal Affairs Specialist and cross-functional teams.
• Step in when needed. Provide backup coverage for daily mail-entry work, including Window Book, Mail.dat, and the USPS Business Customer Gateway, during absences or high-volume periods.
• Represent SeaChange. Participate in industry events and associations, then bring the best insights back to our teams and clients.

 Benefits

We offer a competitive benefits package for full-time employees including medical (HSA & FSA plan options), dental, vision, voluntary life insurance, accidental and critical illness insurance, and pet insurance. Basic life, short-term and long-term disability insurance is 100% company paid for all full-time employees. Additionally, SeaChange offers 401K and matches dollar per dollar up to $1,000 dollars per calendar year, PTO, paid holidays, parental leave, and volunteer time. SeaChange is committed to a work environment in which all individuals are treated with respect and dignity and expects that all relationships will be free of bias, prejudice, harassment, discrimination, and retaliation. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on race, color, creed, religion, national origin, ancestry, sex, sexual orientation, transgender status, gender identity, sexual expression, pregnancy (including childbirth, lactation, or related conditions), marital status, disability, status with regard to public assistance, age, familial status, genetic information, local human rights commissions activity, veteran status, uniformed servicemember status, lawful participation in the Minnesota Medical Cannabis Patient Registry, traits historically associated with race (like hair or wearing protective hairstyles), or any other status protected by federal, state, or local laws. 

Requirements

What You Bring

• Five or more years of USPS postal experience, including regulations, rates, sortation, and mailing preparation knowledge required
• Five or more years of print and direct mail industry experience; client-facing or consultative experience is preferred.
• A talent for explaining complex rules and data in plain business language to clients, executives, and internal teams.
• Strong presentation, relationship-building, and business-writing skills.
• Experience analyzing postage and mail data, building savings models, and communicating ROI.
• Proven success delivering postal savings through commingling, co-mailing, destination entry, drop shipping, and mail-piece optimization.
• Working knowledge of USPS promotions, Postal One, the Business Customer Gateway, Informed Visibility, and Mail.dat.
• Hands-on Window Book and BCG experience—or the willingness to be trained—and familiarity with tools such as BCC or Satori is a plus.
• Experience managing vendor relationships, pricing conversations, and contracts.
• The ability to work independently, juggle competing priorities, and collaborate across teams.
• A bachelor’s degree in business, marketing, communications, supply chain, or a related field—or equivalent industry experience.
• Fluency in written and spoken English and proficiency with Microsoft Office, especially PowerPoint and Excel.

Preferred

• USPS Mailpiece Design Professional certification—or a similar postal credential—will help you stand out.