Post Vehicle Recovery Administrative Assistant - Remote

Posted Yesterday
Be an Early Applicant
3 Locations
Remote
42K-42K Annually
Junior
Hardware • Security • Software • Cybersecurity
The Role
Processes post-recovery assignments, service completions, and lender asset releases while communicating with banks and field repossession agents. The role requires managing multiple systems and browser tabs, handling escalations, completing data entry, and meeting lender requirements. Candidates must provide strong customer service, multitask independently, work remotely full-time, and use Microsoft Office and Google Suite. Previous repossession, collections, or automotive experience is preferred.
Summary Generated by Built In
Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department Overview
Secure Collateral Management is a repossession forwarding division of Motorola Solutions. We are a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries. Our technology is nothing without the people behind it. At SCM we believe in rewarding our hardworking employees with competitive compensation, full benefits and future growth opportunities within our organization.
Job Description

NOTE: THIS IS A FULLY REMOTE POSITION, 1 year of remote work experience is required.


We are a leader in the Repossession industry. We are seeking a detail oriented, driven Post Vehicle Recovery Administrative Assistant to join our team. This position involves administrating over processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. This is not a collections or sales job, however you will have regular communication with the banks and the agents in the field. Must have the ability to use multiple computer monitors, inbound/outbound calls and possess entry level data entry skills. 


  • Must be able to work full-time, M-F 9-6 CST
  • Remote work experience is required
  • High multi-tasking environment
  • Experience handling escalations
  • Work within multiple systems 
  • Utilize client/lender databases, if applies, to execute specific lender requirements.
  • Work in upwards of 15 different tabs between multiple screens 
  • Excellent customer service and communication skills
  • Ability to work independently as well as within a team
  • Seeking candidate with strong computer skills and internet savvy
  • Follow through and ownership of work to completion required.
  • Previous collection, repossession or automotive industry experience preferred
  • Microsoft Office and Google Suite product experience
  • 40 wpm minimum

Highly Preferred

  • 1 Year of experience in the Repossession industry

Target Base Salary- $41,600


Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.


#LI-NJ1

#LI-REMOTE


Basic Requirements
  • Minimum 2 years customer service experience

  • High School Diploma or G.E.D.

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans

  • Medical, Dental, Vision benefits

  • 401K with Company Match

  • 10 Paid Holidays

  • Generous Paid Time Off Packages

  • Employee Stock Purchase Plan

  • Paid Parental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Skills Required

  • Minimum 2 years of customer service experience
  • High school diploma or GED
  • Legal authorization to work indefinitely in the United States
  • One year of remote work experience
  • Ability to work full-time Monday through Friday, 9:00 a.m. to 6:00 p.m. CST
  • Ability to handle escalations and work in a high-multitasking environment
  • Strong computer skills and internet proficiency
  • Excellent customer service and communication skills
  • Ability to work independently and collaboratively
  • Minimum typing speed of 40 words per minute
  • Microsoft Office and Google Suite experience
  • One year of repossession industry experience
  • Previous collections, repossession, or automotive industry experience

Motorola Solutions, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Motorola Solutions, Inc. and has not been reviewed or approved by Motorola Solutions, Inc..

  • Healthcare Strength — Healthcare coverage is effective from day one with multiple national carrier options and bundled prescription coverage. Offerings also include mental health benefits and Flexible Spending Accounts, with optional pet insurance.
  • Leave & Time Off Breadth — Time off includes generous PTO with 9–10 paid holidays, and many salaried roles use a Flex Time Off or unlimited PTO approach. Paid parental and family leave plus adoption assistance expand support.
  • Retirement Support — Retirement benefits feature a 401(k) with company match and immediate vesting. Additional financial programs like an employee stock purchase plan, performance bonuses, and company equity bolster long-term value.

Motorola Solutions, Inc. Insights

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The Company
HQ: Chicago, IL
21,000 Employees

What We Do

Motorola Solutions is a global technology company that provides mission-critical communications, video security, and command center software to help protect people, property, and places for public safety agencies and enterprises.

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