Post Sales Operations Executive

Posted 5 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
Hybrid
Junior
Big Data • Information Technology
The world's leading consumer intelligence company.​
The Role
Acts as the primary liaison between Commercial and Finance teams for revenue-related processes. Reviews and commissions opportunities, manages billing and invoice issues, coordinates cash collection actions, supports revenue recognition, updates SAP project data, and ensures monthly closing deadlines are met. The role also handles change requests, account creation, documentation, and cross-functional follow-up with Commercial, Finance, Billing, and Operations teams.
Summary Generated by Built In
Job Description

Post Sales Enablement executive

In this role, you will be the single point of contact for the Commercial and Finance teams, to liaise on Finance/Revenue related requests. You will be the go-to person from the Commercial side on all Finance related processes, platforms and documents who can advise on actions accordingly. You will also be responsible for ensuring that all key cut-off dates based on the Monthly Closing Calendar are strictly adhered to.

Key Accountabilities

PROJECT COMMISSIONING

•Be the MSD and NIQ financial processes expert. Review opportunities for commercial teams and advise on opportunity set-up.

•Review all relevant MSD entries and supporting documentation prior to closing.

• Commission opportunity in MSD (i.e. include billing instructions, final contract details, evidence of agreement (EOA) and/or PO). 

•Raise requests and coordinate new SAP account creation where required.

•Raise SNOW tickets  for exception cases, if needed.

BILLING & CASH COLLECTION

•Review and approve proforma invoices .

•Follow up with the Billing team on sending invoices to clients.

•Raise credit memo request for invoice revisions/ cancellations.

•Attend the local Billing and Cash Collection calls and coordinate action items with the Commercial team.

•Resolve invoicing issues and errors in conjunction with billing team.

REVENUE RECOGNITION

•Understand downstream dependencies that determine revenue recognition (start and end dates, funds, deliveries etc)

•Ensure project dates in SAP are updated.

•Raise (POCRs) SAP change requests as needed.

•Create amendment opps as required to adjust price to client.

•Follow up with the Commerical and Operations team on pending fieldwork start dates

•Follow up with the Commercial team on pending evidence of delivery (EOD).

•Other Finance/Revenue-related duties, as assigned

What We Are Looking For

 

§2+ years of work experience related to Project Management/coordination w/ multiple stakeholders in Commerical leadership and  Finance teams

§Fluent in English

§Solid communication skills, both written and verbal

§Technologically capable - can work/learn to work with our Microsoft suite, MS office, Salesforce and PowerBI 

§Experience in Saas an advantage

Finance knowledge and/or Market Research industry knowledge is a plus

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Skills Required

  • At least 2 years of experience in project management or coordination involving multiple stakeholders in Commercial and Finance teams
  • Fluent English
  • Strong written and verbal communication skills
  • Ability to work with or learn Microsoft Office, Salesforce, and Power BI
  • Experience in SaaS
  • Finance knowledge
  • Market research industry knowledge

NielsenIQ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.

  • Parental & Family Support — Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
  • Leave & Time Off Breadth — Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
  • Flexible Benefits — Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.

NielsenIQ Insights

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The Company
HQ: Chicago, IL
40,000 Employees
Year Founded: 1923

What We Do

NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

Why Work With Us

We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.

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