About us
Talent Garden is a leading digital skills academy in Europe, empowering individuals and organizations to thrive in the innovation ecosystem through diverse learning experiences. With online, offline, and hybrid courses, corporate programs and work and events spaces we offer an unparalleled vision to combine work life and learning.
Founded in Italy in 2011, Talent Garden has trained over 25,000 professionals in digital skills and business innovation, developed tailored corporate education programs for Fortune 500 companies, and built a network of 13 campuses in 4 countries, hosting over 4,500 innovators from startups, corporate labs, investors, and SMEs.
The role
We are on the lookout for a Post-Sales Intern to join our Academy B2C
Sales Team.
In this role, your mission will be to ensure a smooth
and positive experience for learners after their enrollment, with a strong focus on aftercare activities such as administrative support, payment-related processes, and continuous communication with Talent Garden.
The internship will ideally last 6 months and is based in Barcelona at our vibrant Poblenou campus—just steps from the sea. We’re all set to get started, so availability as soon as possible is highly valued.
Responsibilities
- Guide students through the onboarding process, ensuring clarity around program details, schedules, and requirements.
- Support learners with administrative and financial procedures, providing clear and timely communication.
- Act as a point of contact for enrolled students, answering questions and ensuring they feel supported throughout their journey.
- Collaborate closely with Account Executives and Team Leaders to guarantee a seamless handover from sales to post-sales.
- Track and update learner information in internal systems with accuracy and attention to detail.
- Gather feedback from students to continuously improve the post-sales and onboarding experience.
About you
You are an about-to-graduate or freshly graduated student, eligible for an internship agreement through your university.
On top of this:
- You are eager to kick-start your career in customer relations, with a genuine interest in helping people succeed.
- You possess strong interpersonal skills and can communicate effectively with diverse stakeholders.
- You are proactive, detail-oriented, and reliable when guiding learners through processes.
- You are either already living in Barcelona or able to relocate there on short notice—this is a must.
- You have native-level Italian and at least B2/C1 English proficiency, both spoken and written.
Perks and benefits
- Flexible working environment, with a mix of in-person and remote work
- Sodexo ticket restaurant
- Opportunity to work in a stunning office in the heart of Poblenou, steps from the sea
- Company-provided MacBook
- Access to all the discounts, events, and networking opportunities available at our co-working spaces (P.S.: We are pet-friendly, so you can bring your furry friend to work)
Selection process
Submit your application. Send us your CV and feel free to showcase your personality. If you prefer a creative format, go ahead.
Response time. We’ll get back to you within 10 days if we’re a match. If not, we’ll still do our best to notify you promptly.
Initial video call. You’ll have an initial conversation with one of our Account Executives—an opportunity to dive deeper into the role, your motivations, and how this internship aligns with your goals. Make sure to check out our company page beforehand.
Next steps. You'll then meet our Team Leaders, Leopoldo and Beatrice. This conversation will include a roleplay exercise designed to assess your communication skills and sales attitude.
Final step. You’ll meet with Matteo, our Sales Operations Director, and our Talent Acquisition Specialist for a final conversation focused on cultural fit and alignment with our way of working.
At Talent Garden, diversity is our strength. We're committed to a safe, inclusive environment, welcoming applicants regardless of background. While we set high standards, we encourage individuals, especially women, not to let the fear of not being a perfect fit hold them back. We prioritize talent over traditional qualifications and invite passionate individuals to apply. Your unique strengths could make a valuable contribution to our team!
You can read our privacy policy here.
What We Do
Talent Garden is Europe's leading digital skills academy and founding partner of a global EdTech group, that provides individuals and organisations with the knowledge, spaces and resources needed to transform and thrive within the innovation ecosystem. They offer diverse learning experiences with online, offline and hybrid courses, corporate programs and events and a network of coworking campuses that hosts a vibrant community of digital and tech professionals.
Founded in Italy in 2011, Talent Garden’s mission is to empower people and organisations to drive digital transformation through life-changing learning and networking experiences. With an unparalleled vision to combine work life and learning. Talent Garden has already significantly impacted and uplifted professionals and corporations by closing the digital skills gap, training over 25,000 professionals in digital design, marketing, data and hard skills, human resources, business innovation, product management, and cyber security.
As one of the fastest-growing companies in Europe, Talent Garden also develops tailored corporate education programs leveraging their expertise in digital transformation and a network of partners such as Google, Procter & Gamble, Cisco, Unilever, leading European banks, institutions and other companies in the Fortune 500 ranking.
These transformative experiences go beyond the classroom, with the company enabling powerful connections within the digital and tech ecosystem. Thanks to a network of coworking campuses in 13 countries (Austria, Brazil, Denmark, France, Ireland, Italy, Lithuania, North USA, Singapore, Spain, Sweden, Switzerland and the UK) that hosts not only students but over 45,000 innovators from startups, agencies, corporate labs, freelancers, and SMEs, who are all united by a like-minded vision for digital innovation. Open 24 hours a day, these campuses are designed to encourage collaborations and provide professionals with a physical base to succeed and scale.
