Level Access
We combine technology, processes, people and legal expertise to make your digital assets accessible for all.
North, SC, USA

Post-Sales Enablement Manager

Sorry, this job was removed at 1:42 p.m. (CST) on Tuesday, May 7, 2024
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Post-Sales Enablement Manager Job Overview

We are seeking an enthusiastic and dynamic Post-Sales Enablement Manager to the Go-to-Market Enablement Team, with a view to supporting the enablement of Level Access’ customer-facing post-sales teams. You will be responsible for building, reporting on, and optimizing the effectiveness of various enablement programs.  You will have excellent communication and collaboration skills with a thorough and hands-on approach, as you take ownership of our post-sales enablement initiatives/programs. You will also be naturally data-driven and be well-versed in measuring and reporting on metrics to improve process efficiency. This position will be an attractive prospect for an innovative and entrepreneurial individual who is passionate about SaaS revenue enablement.

About your new role

  • Reporting and Program tracking to ensure KPIs for enablement programs are being met
  • Developing and maintaining detailed project plans, proactively managing milestones, dependencies, and timelines to ensure smooth execution
  • Tracking/reporting new hire onboarding for the Customer Success organization
  • Leading on program creation and deployment including the curation of content from multiple data sources into executable, trackable, and scalable programs/learning paths.
  • Participate in planning and strategy with the Director of Training & Enablement.
  • Partner with the Revenue Operations & Go-to-Market Systems teams to ensure proper dashboards and reports are built and communicate effectiveness of training initiatives to Director of Training & Enablement.
  • Train post-sales team on any internal technologies they use to do their jobs, including but not limited to Gainsight, Salesforce, and Kaia.
  • Managing day-to-day operations of the Enablement Programs, collaborating cross-functionally with team leaders and other content creators (Product Marketing/Marketing, etc.).

Skills & Requirements

  • 2+ years’ experience working in a Sales or Customer Success role (Sales or Customer Success management a plus!).
  • 2+ years’ experience managing Enablement programs (Sales Enablement Manager, Revenue Enablement Manager, CS Enablement Manager, etc.)
  • Ability & desire to build programs that cater to multiple learning styles and having empathy for the “job to be done” of your learners, removing obstacles and barriers that take time away from revenue-generating activities.
  • Knowledge & experience building enablement programs for roles that are responsible for driving adoption in SaaS platforms.
  • Someone who flourishes in a fast-paced, high-growth SaaS software environment.
  • Knowledge and experience of the administration of Enablement Platforms and/or Learning Management System tools such as Guru, Outreach, Kaia, Gainsight, Seismic, Spekit.
  • High empathy and excitement with regards to the creation of a digital Customer Experience.
  • Experience with CRM (SFDC) and Reporting Systems.
  • Excellent analytical skills including.
  • Strong ability to proactively identify, recommend, and implement new approaches to optimize the effectiveness of enablement content and programs based on data and metrics.
  • Adaptable, flexible, and naturally resilient with a proactive approach.
  • Effective at working cross-functionally and collaboratively, with the ability to align differing perspectives and gaining consensus with leadership across multiple teams.
  • Exceptional written and verbal communication skills, including presentation skills

    Application Process

    This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.

    Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2024, Level Access. All rights reserved.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
Charleston, SC
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
Dayton, OH
Des Moines, IA
Detroit, MI
Fayetteville-Springdale-Rogers, AR
Greensboro, NC
Hampton Roads, VA
Hartford, CT
Houston, TX
Huntsville, AL
Indianapolis, IN
Jacksonville, FL
Kansas City, MO
Las Vegas, NV
Lexington, KY
Lincoln, NE
Little Rock, AR
Los Angeles, CA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Milwaukee, WI
Minneapolis–Saint Paul, MN
Nashville, TN
New Orleans, LA
New York City, NY
Ogden, UT
Oklahoma City, OK
Omaha, NE
Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
Peoria, IL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Pittsburgh, PA
Portland, ME
Portland, OR
Providence, RI
Provo, UT
Raleigh-Durham, NC
Reno, NV
Richmond, VA
Rochester, NY
Sacramento, CA
Salt Lake City, UT
San Antonio, TX
San Diego, CA
San Francisco, CA
San Luis Obispo, CA
Santa Cruz, CA
Seattle, WA
Spokane, WA
St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

What are Level Access Perks + Benefits

Level Access Benefits Overview

We’ve designed our benefits offering to:​
- Support our team by adding benefit enhancements across our plan
- Ensure we get the greatest value for every dollar invested in our team​
- Provide the best member experience to our team
- Design our plan with inclusion and compliance in mind: social, technical, and financial​

Overview of Benefits we Offer!
Medical, Dental, and Vision
Life and AD&D, Disability, Critical Illness, and Accident
Additional Benefits (Reimbursement Programs)
Time Off (FTO/PTO/Holidays)

Partners with nonprofits
Open door policy
OKR operational model
Flexible work schedule
We understand that our employees are located in different time zones and have lives outside of work so we allow the option for flexible schedules to accommodate all of our employee's
Remote work program
Level Access currently conducts business as a fully remote organization with the option to come into our headquarters in the DC area.
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
We off every employee fitness reimbursement of 50%, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness
Mental health benefits
Transgender health care benefits
Financial & Retirement
Traditional 401K and Roth 401K are both available for our employee's
401(K) matching
Level Access will match up to 3% of compensation for both the traditional and the Roth 401(k) contributions
Company equity
Performance bonus
Level Access offers a bonus plan for every role throughout the organization to reward each employee for great performance
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Level Access offers up to 12 weeks of paid maternity leave and 8 weeks of paid paternity leave for individuals who have been with the organization for at least 6 months.
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Level Access provides a 50% reimbursement, up to $60/month, for gyms, fitness classes, personal training, or virtual fitness programs/subscriptions.
Home-office stipend for remote employees
$50/month stipend for remote work expenses. Automatically added to the first payroll of each month
Professional Development
Job training & conferences
$1,000/year for professional improvement activities, including training courses, certifications, conferences, tuition, and books.
Tuition reimbursement
Mentorship program
Continuing education stipend
Training Reimbursement is provided to each employee for professional improvement activities, including training courses, certifications, conferences, tuition, and books
Continuing education available during work hours
Customized development tracks

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