We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.
Purpose:
Athene is looking to hire dynamic individuals to join our Post Issue Processing team!We are looking to hire multiple individuals to provide outstanding customer service experience for existing customers by completing requests from agents, policy owners, internal customers, and third parties in an efficient and accurate manner.
No annuity experience required...we'll provide in-depth training and tools needed to be successful in this role!
If you're looking to get your career started in the financial services industry, we encourage you to apply today!
Accountabilities:
Processes transactions which may include address changes, beneficiary changes, withdrawals, surrenders, etc.
Provides information or explanations of our products, along with terms and conditions of our policies
Ensures and documents the appropriate response to each question, which can range from the simple to moderately complex
Formulates correspondence with customers through both verbal and written methods
Takes initiative to be a solution seeker
Qualifications and Experience:
College degree preferred, but not required. Military experience will be considered in lieu of formal degree.
1+ years of customer service experience required.
Ability to navigate multiple computer systems with minimal assistance required.
Proven effective verbal and written communications, while explaining concepts and processes to a diverse customer base.
Knowledge of annuity products and annuity contract regulations preferred.
Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene.
Athene is a Military Friendly Employer! Learn more about how we support our Veterans.
Athene is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
Top Skills
What We Do
Athene, through its subsidiaries, is a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. The products offered by Athene include:
• Retail fixed, fixed indexed and registered index-linked annuity products;
• Reinsurance arrangements with third-party annuity providers; and
• Institutional products, such as funding agreements and group annuity contracts related to pension risk transfers.
Athene's subsidiaries include Athene Annuity & Life Assurance Company, a Delaware-domiciled insurance company, Athene Annuity and Life Company, an Iowa-domiciled insurance company, Athene Annuity & Life Assurance Company of New York, a New York-domiciled insurance company, Athene Securities, LLC, an Iowa-domiciled registered broker-dealer (member FINRA), and Athene Life Re Ltd., a Bermuda-domiciled reinsurer.
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The financial industry is ripe for change and Athene is leading the way. We’re determined to make retirement easier for you and other Americans by harnessing our passion, smarts and relentless spirit.
Learn how to become an Athene financial professional at www.athene.com/contact.
If you love a challenge and are driven to succeed, then Athene is your kind of company.
