The Role
The Post Closing Specialist ensures loan file accuracy, communicates with external parties, maintains document records, and seeks workflow improvements.
Summary Generated by Built In
Dominion Financial Services (DFS) is a nationally recognized private lender dedicated to supporting real estate investors. With a focus on Short-Term Bridge Loans and Long-Term Rental Loans, DFS empowers clients to scale their businesses and build lasting generational wealth. DFS stands out as a leader, consistently achieving strong, measurable growth quarter after quarter. We are currently seeking a detail-oriented and driven Post-Closing Specialist to join our rapidly expanding team and contribute to our mission of empowering real estate investors across the nation.
At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.
Our Company's Core Values:
Your Impact:
In This Role You Will:
Requirements:
AI-Enabled Workplace
Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.
Benefits:
While At Dominion You Will Enjoy
At Dominion, we are committed to building a culture of continuous improvement and innovation. We embrace emerging technologies, including AI, to help our team members work more efficiently, solve problems more effectively, and create greater impact in their roles. Employees are encouraged to explore new tools and processes that improve productivity, enhance the customer experience, and support the company's growth.
Our Company's Core Values:
- Integrity
- Accountable & Dependable
- Team Centric
- System & Process Oriented
- Service Ethic
- Organized Efficiency - Risk Management & Compliance
Your Impact:
- Play a key role in ensuring loan files are completed with accuracy and efficiency, upholding compliance standards while enhancing client satisfaction
- Help drive the seamless completion of transactions while safeguarding the integrity and reputation of DFS’s lending operations
In This Role You Will:
- Conduct phone calls with external parties including title companies and attorneys
- Collaborate across departments with the Loan Processing team to ensure compliance
- Communicate with title companies via email regarding outstanding trailing documents
- Maintain and log received trailing documents in Salesforce and save in All Loans File (ALF)
- Create and record assignments of mortgage
- Track & clear post-closing exceptions
- Upload information to secondary market buyers and warehouse lenders
- Document loan packages to custodians, clear exceptions, and coordinate with team members remotely.
- Continuously look for opportunities to improve workflows, increase efficiency, and enhance the borrower experience
- Utilize company-provided AI technologies, including Claude with unlimited token access, as a regular part of daily responsibilities to improve efficiency, automate administrative tasks, enhance communication, support decision-making, and continuously optimize business processes
- Contribute ideas that help the team scale effectively while maintaining a high standard of service and risk management.
Requirements:
- 5+ years of experience within the mortgage industry, ideally in Post Closing
- Strong proficiency with Salesforce and Microsoft Office Suite, with emphasis on Excel
- Prior experience with AI tools is a plus
AI-Enabled Workplace
Our company actively incorporates artificial intelligence into daily operations and expects team members to utilize AI tools as part of their standard workflow. All employees are provided with access to Claude, including unlimited token usage, and are encouraged to leverage AI to increase productivity, automate routine tasks, improve communication, enhance decision-making, and drive innovation. Experience with AI tools is preferred, and a willingness to adopt AI-assisted work practices is expected for this role.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Paid time off
While At Dominion You Will Enjoy
- Company outings & social events
- Virtual events
- Professional development and AI training opportunities
- Access to leading AI tools, including Claude
- Companywide competitions and raffles
- Personal Financial Workshops
- Orioles Season Tickets
Skills Required
- 5+ years of experience within the mortgage industry
- Strong proficiency with Salesforce and Microsoft Office Suite, especially Excel
- Prior experience with AI tools
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The Company
What We Do
NMLS ID # 898795. Dominion Financial Services is a private lender serving professional single-family real estate investors. We offer fix & flip loans, 30-yr fixed rate rental loans, ground-up construction financing, and multifamily bridge loans. Dominion Financial Services was recognized by Inc. 5000 as one of the fastest-growing private company in America for 2022 and 2023.
