The Post-Closing Specialist II is responsible for all aspects of the loan process after closing including receiving, shipping, insuring, and clearing investor suspense conditions.
DUTIES & RESPONSIBILITIES (INCLUDED BUT NOT LIMITED TO)
- Ensures all closing packages and collateral are received, uploaded, audited, corrected, and shipped within stated Service Level Agreements (“SLAs”)
- Ensures all insurance premiums are paid, and certificates received (on applicable loans files) within stated SLAs
- Ensures applicable Conventional loans with private mortgage insurance are activated in MI portals within stated SLAs
- Ensures MERS numbers are registered and transferred within stated SLAs
- Ensures all assigned loans are purchased within stated SLAs by:
- Documenting suspense conditions in the system of record
- Working with Borrowers, Closing Agents, Branches, Underwriters, Closers, and other parties to clear suspense conditions
- Enter the Purchase Advice and clear the loan off the Warehouse Line
- Maintains daily reports, including Warehouse and Ready Reports
- Serves as the primary subject matter expert (SME) for the team, providing guidance and support on complex questions, issues, or procedures
- Acts as the first point of escalation for team concerns, resolving issues when possible prior to manager involvement
- Identifies opportunities for process improvements and contributes to the development and implementation of more efficient workflows
- Leads training efforts for new team members and provide ongoing coaching and support for existing staff as needed
- Serves as a backup to the manager during periods of absence, ensuring continuity of operations and team support
Qualifications
MINIMUM REQUIRED QUALIFICATIONS (KNOWLEDGE, EDUCATION & EXPERIENCE)
- Requires a high school diploma or GED
- 5+ years of experience in the mortgage industry
- Some team lead experience
PREFERRED QUALIFICATIONS (KNOWLEDGE, EDUCATION & EXPERIENCE)
- Bachelor’s degree is desired
- 1-2 years of leadership experience
Skills Required
- High school diploma or GED
- 5+ years of experience in the mortgage industry
- Some team lead experience
- Bachelor's degree
- 1-2 years of leadership experience
What We Do
The InterLinc Difference – On Time and As Agreed!™ InterLinc is a Houston-based, residential mortgage banker. As an organization, our footprint stretches across the United States from the “Rocky Mountain Empire” of Colorado to “The Gateway of Southern Hospitality” in Virginia, and we are committed to continued growth. Since our inception, our family of 350 mortgage professionals have assisted more than 40,000 homeowners in realizing their dream of home ownership. InterLinc consists of a dynamic group of individuals. A group who know the importance of balancing productivity while enjoying the atmosphere which comes along with being a member of THE BEST mortgage team in the country. Pardon our bias in making such a bold statement, but there is no doubt this is what we believe. If you make the decision to join our team, you are someone who is talented, desires to be challenged, knows the value in setting and achieving goals, and ultimately wants to GROW. Metrics-driven, accountability and controlled growth are a vital aspect of our vision. We know where we’re going and are looking for industry leaders interested in taking their career to the next level. We hire the best, we expect the best, and we provide quality service that we believe is unparalleled. We believe that by providing our team with the tools for success, together we can be what we strive to be... leaders in the industry and stewards of excellence. Texas Mortgage Banker Registration NMLS ID 205696 TX Department of Savings & Mortgage Lending 2601 N. Lamar Blvd., Ste 201,. Austin, TX 78705 ©2020 InterLinc Mortgage Services, LLC. All Rights Reserved. NMLS # 205696 http://www.nmlsconsumeraccess.org/
