***Please note this is a four-month contract***
100% Onsite in Palo Alto, CA
About Point
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.
✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.
✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.
✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.
✨ Onsite Culture, Genuine Connection: Join our onsite team, staying closely connected through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success.
About the role
We are seeking a Post Closing Document Specialist on a 4-month contract basis (with the possibility of extension depending on business needs). You will be responsible and accountable for all aspects of review, preparation, recording, accuracy timely submission, and maintenance of all Closing Documentation. You will assist in all aspects of internal controls, status, and reporting of all physical and e-recording of all closing documents. In this role, you will work with banks and title companies to resolve issues in recording. You will assist in monitoring the vendors’ document recording processes, as well as contribute to internal reporting on the status of the recorded documents. You will also assist in providing Servicing support as needed. This role will report to the Post-Closing Team Lead.
Your responsibilities
- Receive and review physical closing documents.
- Prepare packets for shipment to custodians.
- Receive electronic and physical recorded documentation and final title policies.
- Report issues related to the recording of all closing documents.
- Regularly liaise with title companies and other vendors involved in the recording process.
- Work with custodians to resolve any exceptions.
- Be the first point of contact for document-related inquiries and questions as they arise.
- Perform other duties as assigned by manager.
- Cross-train in other functions and assist as needed.
About you
- High school diploma or equivalent required.
- 1+ years of document handling or processing experience, ideally within real estate, mortgage, or banking environments.
- Familiarity with real estate documents, title insurance, escrow functions, and the recording process is a plus, including experience working with title companies, counties, and external partners.
- Notary Public certification preferred.
- Basic proficiency in Google Docs and Sheets or Microsoft Office.
- Strong attention to detail, organization, and prioritization skills, with the ability to manage multiple projects and meet established deadlines in a fast-paced environment.
- Comfortable learning new systems and processes as the team evolves and adopts new tools.
- Able to collaborate effectively with cross-functional partners at all levels and contribute to problem-solving.
- Strong verbal and written communication, interpersonal, and customer service skills.
- Positive, proactive mindset with a desire to continuously improve.
- Willing and able to work onsite five days per week.
Our benefits
- NA for contract role
Compensation at Point will be determined by skills and experience. Point has identified the expected annual hourly range for this role at this level to be:
- $21.63 - $28.84
At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.
Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
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What We Do
Point is on a mission to help the millions of equity-rich, but cash-constrained, Americans tap into their homes’ wealth to attain greater financial freedom. Point is truly aligned with consumers’ interests—when the homeowner does well, Point and its investors do well, too.
Why Work With Us
We are a close knit team (yes, even during COVID!) who genuinely enjoy the work we do and the people we do it with. In the words of our Co-Founder, Eoin Matthews, "Everybody at Point will tell you this is a team in which they thrive and in which they are doing their most excellent work."
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