Post Closing Administrator (6+ month contract)

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses. 

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 400 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more. 

• Loans Funded: $22 billion in loans funded 
• Homes financed: 71,000+ projects funded for our customers across the country
• Geography: 31 states + D.C. where we lend to REIs so they can revitalize neighborhoods
• Employees: Over 400 employees with competitive benefits and perks

This position will be located in our Pittsburgh, PA office.

The Role:

The purpose of the post-closing department is to promptly and accurately request and capture all reconciled (fully executed) loan documents and trailing documents to ensure timely delivery to both our investors and bank. The Post Closing Administrator is responsible for assisting in managing the loans through the loan servicing onboarding process and document follow up, and office administration duties as outlined in the job responsibilities. Would be beneficial if the candidate possesses a working knowledge of residential lending programs and practices with the ability to partner with third-party vendors to ensure that loans are properly handled in a timely manner. Confident picking up and being on the phone, great time management skills, driven to exceed individual, team and company goals.  The individual should provide superior client service to achieve financial objectives.

Responsibilities:

• Opening mail (overnight and USPS), logging packages into company system
• Creating document folders for Investors
• Scanning documents to our off-site location for review
• Organization of Post Close File Room
• Taking inventory and replenishing office supplies
• Liaison for Printers/Scanners (supplies and maintenance requests)
• Logging in and Shipping Incoming Checks to Accounts Payable and Shipping Incoming Mail to H/R
• Follow Up Calls and Email to Vendors for Missing Documents
• Printing Document from Downloaded Files
• Sending out Mass Mail Emails to Vendors
• Shipping Documents to Investors
• Speak up and suggest improvements wherever you see an opportunity
• Bring your wits, strategies, and ideas by helping us make our process as efficient and pleasant as possible.
• Proactively assist Post Close teammates with additional tasks beyond this role to ensure team achieves goals
• Escalate to management all unresolved issues, where appropriate.

Qualifications:

• Bachelor’s Degree Preferred
• Skills/Ability: Strong written and verbal communication skills; must be able to adapt well to a fast-paced and constantly changing business environment; comfortable with new technology systems and paperless environment, demonstrated an ability to work in a team-oriented environment; demonstrated ability to provide good customer service.

This position will be located in our Pittsburgh, PA office.

Kiavi takes a market-based approach to pay. The expected annualized base pay range for this full-time role to be performed is $42,000 to $47,000 + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.

Benefits and Perks 

• Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
• Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $500 for individual coverage and $1,000 for dependents.
• Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
• Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, trainings, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $75 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
• Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
• Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
• 401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $4,000 (whichever is less). All employer contributions are immediately vested.
• Product Ownership: All employees think like an owner because all employees play a critical role in making our business great. Many roles are eligible for stock option grants.

Kiavi in the News:

• Comment start HousingWire: 2023 HW Tech100 Winner: Kiavi 
• PropTech Connect: Kiavi Closes $209M To Grow Its Funding Capacity 
• CrowdFund Insider: Kiavi Closes $158M Revolving Securitization of Residential Transition Loans 
• Mortgage Professional America: Real investors’ lender Kiavi achieves milestone  
• Inc Magazine: 2022 Best Places to Work: Kiavi  

If you'd like to see more about what Kiavi has to offer or explore additional opportunities, visit our careers page. Kiavi is an Equal Opportunity Employer
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