POS Setup & Support Specialist

Posted An Hour Ago
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Hiring Remotely in Egypt
Remote
Internship
Fintech • Information Technology • Software • Financial Services
The Role
The role involves supporting POS system integration, troubleshooting transactions, managing project issues, and working under supervision to develop technical expertise.
Summary Generated by Built In
The POS Integration & Support Specialist (Fresh Graduate) supports the integration and testing of POS systems in test environments and assists in handling advanced (L3) support activities under supervision. The role focuses on building technical expertise in transaction flows, system integration, and troubleshooting within the acquiring ecosystem.
Responsibilities
  • Own the resolution of escalated project issues, collaborating with business and IT peers, technical leads and functional managers to ensure timely resolution.
  • Oversight of program/project financials as well as vendor management and engagement.
  • Business analysis, change management, risk management, resource management, metrics tracking and other required P&QDS deliverables.
  • Performs other related duties as requested by the company.
Qualifications
  • Bachelor’s degree in:
    • Computer Science
    • Information Technology
    • Engineering (or equivalent)
  • Fresh Graduate (0–1 year experience)

Skills Required

  • Bachelor's degree in Computer Science, Information Technology, Engineering or equivalent
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The Company
HQ: Dubai, Dubai
3,483 Employees
Year Founded: 1994

What We Do

Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.

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