Portfolio Sales Associate (Inside Sales Associate)

Portfolio Sales Associate (Inside Sales Associate)

Are you looking for a place where you can help drive real business change and grow your career in fintech? At Convera, we're on an exciting transformation journey to become a truly agile, scalable B2B fintech platform. It’s an exciting time to join us as we build a team of growth-minded, results-driven people eager to move fast in an innovative environment.

If you're ready to take your next big step in a company with bold ambitions, real momentum, and a diverse team that drives our success—this is the place for you.

The Portfolio Sales Associate (Inside Sales Associate) will be responsible for engaging a portfolio of Convera’s corporate SME clients to drive revenue, retention and growth. This role involves:

• Achieving revenue targets in existing portfolio through retention, share of wallet growth and sales 

• Execute outbound revenue generating engagement with portfolio using data to identify opportunities to engage the customer 

• Onboard and nurture new clients onto our platforms 

• Promote a self-service model to our clients, utilizing our platform capabilities to enhance efficiency and client engagement 

Key Responsibilities:   

 Portfolio Management: 

• Support managing a portfolio of clients and conduct regular account reviews for key customers

• Utilize centrally generated Data and Analytics reports to target potential for cross/upsell within the portfolio 

• Work with the marketing team to develop and launch retention, win back and grow campaigns in portfolio 

• Promote a self-service model with the portfolio on our platform to enhance efficiency 

• Maintain detailed records of all interactions in the CRM system

• Support middle office teams with customers queries as appropriate

New business acquisition: 

• Utilize (warm) leads provided by Marketing to acquire additional customers for the business

• Reach out to prospective clients via phone, email, and other communication channels to promote products and services 

• Deliver product demonstrations and explain features, benefits, and pricing to prospective customers. 

• Leverage existing customer referrals to mine for new business 

Training & Development: 

• Ongoing training & development focusing on key attributes of the role 

• Stay up to date on product offerings, industry trends, and competitors to effectively answer questions and provide solutions 

 What you will need to succeed: 

Experience 

• 2+ years of progressive B2B sales and/or account management experience, preferably within the Corporate foreign exchange industry 

• English language fluency is a must as we speak to our customers and Convera colleagues in English
• You must be a Permanent Resident or Citizen of Singapore to be considered for this role

• Strong communication and interpersonal skills, with the ability to build rapport quickly. 

• Goal-oriented with a track record of meeting or exceeding sales targets. 

• Ability to work independently and as part of a team. You will be working in a fast-paced environment that would require the ability to manage multiple priorities and needs of stakeholders, as well as the agility to respond to changes and developments 

• Experience with CRM systems (Salesforce, Gong, HighSpot, etc.) and other sales enablement tools. Tech-savvy with a passion for leveraging digital tools to enhance performance 

• It is beneficial if you come with experience, preferably in payments industry or financial services/fintech 

 About Convera:

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary, plus commission based on success
• Great career growth and development opportunities in a global organization
• A flexible approach to work (hybrid role)
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

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