With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
We are looking for an experienced Portfolio Officer who will be accountable for processing, monitoring and reporting of all Custody and Trustee related transactions for the Investor Services Operations function ensuring effective execution within compliance and regulatory requirements.Job Description
Your key responsibilities will include the following;
Operations:
- Administer all transactions relating to AIS products and services.
- Identify and drive operational efficiency.
- Monitor all transactions to ensure that the required standards of work are met during execution.
- Ensure all transactions are executed within the relevant cut-off times.
- Adhere to defined quality standards and standard processes to avoid risks to the bank through effective and efficient monitoring of transactions.
Risk Management and Compliance:
- Identify and escalate real and potential risks to the Operations Manager.
- Design and implement risk reduction, mitigation and avoidance measures to address potential or identified risks
- Maintain a good understanding of all governance applicable to AIS Operations
Collaboration and Relationship Building:
- Develop and maintain networks within the Absa Group across operational areas.
- Maintain high personal visibility with crucial influencers within the bank and externally promoting the credibility of self and the business’s growing capabilities.
Customer Service:
- Ensure high quality communication to internal and external clients, both verbal and written
- Ensure that the team delivers Excellent Service to all clients within agreed SLAs, by monitoring performance and tracking daily queues
If you have the relevant experience and meet the criteria below, please submit your CV.
- Diploma or Certificate at NQF level 6
- Minimum 5 years of Custody Operational Processes
- Knowledge of regulatory and statutory requirements: Strate Rules
- Understanding of Custody processes
- Proven experience in customer-facing environment
Education
National Diplomas and Advanced Certificates: Office Administration (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Skills Required
- Diploma or Certificate at NQF level 6
- National Diplomas and Advanced Certificates: Office Administration
- Minimum 5 years of Custody Operational Processes
- Knowledge of regulatory and statutory requirements: Strate Rules
- Understanding of Custody processes
- Proven experience in a customer-facing environment
Absa Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Absa Group and has not been reviewed or approved by Absa Group.
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Healthcare Strength — Medical aid, group life, disability, and funeral cover are described as comprehensive, with features such as terminal‑illness advances and beneficiary grocery benefits. Wellness and assistance offerings support overall financial and personal wellbeing.
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Retirement Support — A pension fund and group retirement arrangements are positioned as core benefits within fixed remuneration. Retirement coverage is embedded alongside other protections as part of standard employment.
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Equity Value & Accessibility — Employee share‑ownership (eKhaya) and equity‑linked awards broaden wealth‑sharing, with dividends or cash‑equivalent participation in some markets. This provides longer‑term value beyond base pay.
Absa Group Insights
What We Do
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond. We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
