Position Summary:
With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
As the Portfolio Manager on the Product Development team, you will oversee a portfolio of applications and services across Security, Compliance, Digital Marketing, and Core Applications. You will pair strategic product ownership with cross-functional coordination to drive adoption, profitability, and innovation across the platform. You’ll partner closely with Product Marketing, Engineering, QA, Sales, Finance, and the Partner Business Unit to ensure products launch successfully, remain competitive, and deliver long-term customer value.
What you’ll do:
- Own a product portfolio end-to-end, from discovery and concept through launch, iteration, and retirement
- Build and maintain roadmaps, balancing short-term deliverables with a long-term strategic vision
- Evaluate products and processes to identify enhancements and net-new opportunities
- Lead launches and drive execution to deliver on time, on budget, and aligned to business goals
- Conduct market and competitor research to guide product positioning and shape roadmap priorities
- Build business cases and financial models to guide decisions and quantify ROI/KPIs
- Translate insights into requirements (PRDs, user stories, acceptance criteria, success metrics)
- Author strategy docs, charters, and playbooks to give teams clarity and direction
- Coordinate cross-functionally (Engineering, QA, Marketing, Sales, Partner Management) to align priorities and delivery
- Ensure security, compliance, quality, and deliverability standards are met
- Run innovation funnels to capture, prioritize, and resource new ideas and process improvements
- Support go-to-market (positioning, packaging, distribution) and segment personas with clear buying journeys and success measures
- Partner with business development to uncover growth opportunities and ecosystem alignment
- Support other tasks or projects as assigned to meet team and business needs
- Experienced Product Manager with a track record managing a portfolio in SaaS/Cloud/Digital Services
- Strong business acumen and analytical skills; able to balance financial performance, customer needs, and technical realities
- Comfortable working in agile and waterfall environments (roadmapping, backlog, release planning)
- Working knowledge of APIs, billing systems, security, and SaaS/digital marketing solutions
- Excellent communication and leadership, with proven cross-functional collaboration and stakeholder alignment
- Skilled at business cases, financial analysis, dashboards, and reporting to drive data-informed decisions
- Innovation-oriented with a focus on delivering products that maximize customer lifetime value
- Work from anywhere - this is a remote opportunity
- A competitive base salary that values you and your unique skills
- Career advancement & professional development opportunities to help you reach your full potential
- Flexible work arrangements to support work/life balance
At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award-winning customer support in four languages.
Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team. HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.
Top Skills
What We Do
About HostPapa
HostPapa is a privately-owned company headquartered in Burlington, Ontario. HostPapa also has locations in 11 other countries around the world. At HostPapa, we consider every one of our customers to be a part of our family. That's why our motto is "Let Papa take care of you!"
We understand that our customers' websites are important and that they need to be able to count on us to ensure that their service is not interrupted.
We have established a solid foundation to offer hosting solutions and cloud services for small and medium-sized businesses that are reliable, easy-to-use, and customer service-oriented, all for a low cost.
At HostPapa, we value our customers and recognize their need for outstanding customer service. We are not satisfied until our customers are!
With HostPapa you get:
Feature-rich hosting packages
Money-back guarantee
FREE domain registration
Uptime guarantees
Online knowledgebase / support
Help with using the tools / getting set up
Ecommerce capabilities
Free apps
With HostPapa you can depend on:
Dedicated customer service
Quality equipment
Maximum guaranteed uptime
Highly functional tools for administration
The leading feature set available
Secure and reliable backups
A solid and honest business partner
Careers at HostPapa
A career at HostPapa is fun, laid back, rewarding and challenging. We offer continuous learning and opportunities for career advancement. If you think you have the skill-set to work with us and love to work in a fast-paced environment, then HostPapa is definitely the place for you!
It is our goal at HostPapa to help our employees advance in their careers. By adopting an ongoing, hands-on learning environment, our employees are continuously growing and expanding their knowledge. We believe that employee education and training are essential, not only for our staff but also for our customers.
