Mō te Tūranga | About the Role
The Portfolio Head – Credit Cards is a key leadership opportunity to shape the future of Westpac’s Credit Cards portfolio across both Consumer Banking & Wealth (CBW) and Institutional & Business Banking (IBB).
In this role, you’ll set the strategic direction and bring it to life, leading the delivery of a forward-looking roadmap that drives measurable commercial outcomes while maintaining a strong focus on risk management and performance. You’ll be at the forefront of key initiatives, ensuring the portfolio remains competitive, innovative, and customer-centric.
You’ll also build strong relationships with industry and external partners, identifying opportunities, influencing outcomes, and strengthening Westpac’s market position. This includes leading Westpac’s Mastercard relationship, which is an important strategic partner for the bank.
As a senior leader, you’ll inspire and develop a high-performing team of product professionals, while playing a key role within the Everyday Banking Leadership Team contributing to strategic decision-making and delivering real commercial impact.
If you are a strategic, commercially astute leader who thrives on driving innovation, influencing at pace, and delivering meaningful customer and business outcomes then this is your opportunity to make a lasting impact, Apply now!
Nā tāu rourou | What will you bring?
Product management experience within financial services.
Significant Cards experience.
Experience leading across a value chain, including driving a high-performance culture for your direct team (within financial services).
Demonstrated experience improving NPS, commercial, risk and people outcomes, including through data driven insights.
High levels of commercial acumen, leadership capability and delivery focus demonstrated through measurable results.
Proven experience managing third party relationships and achieving mutually beneficial outcomes
Influencing and relationship building to an Executive level, with dynamic story telling.
Ability to strategically review trends and macro customer behavioural shifts, and plan and refine initiatives accordingly
Strong stakeholder management - influence at all levels within the Financial Services industry
Experience managing third party relationships
Strategy, risk, or product governance experience.
Westpac Hei Wāhi Mahi | Working at Westpac
Immerse yourself in a supportive team environment, and receive some of the best banking and lifestyle benefits in the market along with:
4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Career growth – we promote internal capability; we have programmes that recognise star performers
Generous parental leave – and top up government paid parental leave
School holiday subsidy - help you balance work and family during school holiday
2 Volunteer days per year
Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
27 June 2026Skills Required
- 10+ years product management experience within financial services
- Significant credit cards experience
- Experience leading across a value chain and driving a high-performance team (financial services)
- Demonstrated experience improving NPS, commercial, risk and people outcomes using data-driven insights
- High commercial acumen, leadership capability and delivery focus with measurable results
- Proven experience managing third-party relationships to achieve mutually beneficial outcomes
- Ability to influence and build relationships at Executive level with effective storytelling
- Ability to analyse trends and customer behavioural shifts and refine strategic initiatives
- Strong stakeholder management across the Financial Services industry
- Strategy, risk, or product governance experience
Westpac Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Westpac and has not been reviewed or approved by Westpac.
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Leave & Time Off Breadth — Extensive paid and unpaid leave options span wellbeing leave, Culture/Lifestyle/Wellbeing days, purchased leave up to 12 weeks, career breaks, and various specialized leaves. This breadth supports work-life balance and accommodates a wide range of personal circumstances.
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Parental & Family Support — Parental provisions include 16 weeks full pay (or 32 at half pay) for primary carers, four weeks for support carers, and continued superannuation during unpaid parental leave. Additional supports cover domestic and family violence leave, Family Pathways leave, and grandparental leave.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include counselling and coaching services, workplace mental health training, free nutrition advice, and health insurance access with pre‑existing conditions covered if joined promptly. Financial and lifestyle perks include banking discounts for employees and families and the myDiscounts program.
Westpac Insights
What We Do
Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services. We also have offices in key financial centres around the world including London, New York, Hong Kong and Singapore. Westpac Group's portfolio of financial services brands and businesses is focused on our vision, which is "To be one of the world’s great service companies, helping our customers, communities and people to prosper and grow.”
