Portfolio Community Manager

Posted Yesterday
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Dallas, TX, USA
In-Office
Entry level
Real Estate
The Role
Manages HOA community associations by serving as liaison to boards, developers, homeowners, and vendors. Attends board meetings, conducts inspections and community walk-throughs, prepares required disclosure and meeting packages, reviews financial reports, coordinates mailings, and provides recommendations on capital expenditures. Requires strong customer service, communication, conflict-resolution, organization, and Microsoft Office skills.
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Job Summary & Responsibilities

HOA Community Association Manager

 

Associa is currently looking for an experienced HOA Community Association Manager (CAM) to join our team in Richardson, TX. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

 

What do we offer?

 

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for nine consecutive years and many of our locations are awarded as Best and Brightest.

 

How will you make an impact?

 

The HOA Community Association Manager (CAM) helps the company grow by:

 

  • Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
  • Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
  • Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
  • Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
  • Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Preferred Qualifications

Requirements:

 

  • Proficiency in Microsoft Office (word, excel, outlook)
  • Experience in Community Management, customer service, hospitality or other related industry
  • Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Proficient in Customer Service and conflict resolution
  • Able to work effectively with others in person and in group setting
  • Able to prioritize, manage time, and meet deadlines.
  • Able to communicate effectively and professionally on phone, email, and in-person.

Skills Required

  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Experience in community management, customer service, hospitality, or a related industry
  • Proficiency in business correspondence, including grammar, structure, punctuation, and spelling
  • Customer service and conflict-resolution skills
  • Ability to work effectively with others in person and in group settings
  • Ability to prioritize, manage time, and meet deadlines
  • Ability to communicate effectively and professionally by phone, email, and in person
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The Company
HQ: Dallas, TX
1,353 Employees
Year Founded: 1979

What We Do

With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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