Portals Coordinator

Posted 21 Hours Ago
Be an Early Applicant
San Diego, CA
1-3 Years Experience
Fitness • Healthtech
The Role
The Portals Coordinator at Mission Healthcare Services will engage with case managers through an electronic portal to manage referrals. Responsibilities include performing administrative tasks like physician and insurance verification, coordinating with field marketers, and providing exceptional customer service within a team-oriented environment.
Summary Generated by Built In

Mission Healthcare Services is looking for Portal Coordinators to assist our intake team with referrals!


The primary goals of the PMC are to identify the needs of the referral and coordinate the acceptance and completion of the referral. They must also utilize their communication skills to alert all internal interested parties of the referral opportunity and acceptance or declining of the referral.


Compensation range $22/hour, depending on experience.

Job Functions

  • Engage in outbound case manager communication through the electronic portal and help to capture referral opportunities, as well as facilitate the completion of referrals that are officially placed with Mission.
  • Perform administrative tasks such as physician verification, insurance verification, assignment of referral, coordination/alerting the field marketer for in-person follow-up, and record keeping on specific account intricacies and profile details.
  • Responsible for providing the highest level of customer service to both internal and external customers in a fast-paced team-oriented environment.

Preferences

  • Ability to remain positive and resilient while working under pressure and against deadlines.
  • have excellent verbal and written communication skill, organizational and problem-solving skill.
  • Strong Customer Service Skill
  • Ability to multi-task
  • Proficiency in Microsoft Office applications

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.


Equal Opportunity:

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.


Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.


Inclusion Efforts:

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.


Your Voice Matters:

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.



Top Skills

MS Office
The Company
San Diego, CA
270 Employees
On-site Workplace

What We Do

Mission Healthcare is a home health and hospice services provider.

Jobs at Similar Companies

Cencora Logo Cencora

Data and Analytics Intern

Healthtech • Logistics • Pharmaceutical
Conshohocken, PA, USA
46000 Employees

Zealthy Logo Zealthy

Medical Director (NY, NY)

Healthtech • Social Impact • Pharmaceutical • Telehealth
New York, NY, USA
13 Employees

Similar Companies Hiring

Zealthy Thumbnail
Telehealth • Social Impact • Pharmaceutical • Healthtech
New York City, NY
13 Employees
TrainingPeaks (A Peaksware Company) Thumbnail
Software • Fitness
Louisville, CO
69 Employees
Cencora Thumbnail
Pharmaceutical • Logistics • Healthtech
Conshohocken, PA
46000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account