Essential Functions
- Enter and submit customer invoices through online payment portals accurately and within required deadlines.
- Monitor portal submissions and follow up on rejected invoices to ensure timely resolution and resubmission.
- Review the invoicing mailbox and route invoice rejections and billing issues to the appropriate Analyst or Customer Service Representative.
- Maintain consistent follow-up and communication with internal teams to ensure invoices are processed and paid on time.
- Process customer credit card payments accurately and in accordance with company procedures.
- Identify and resolve billing issues while maintaining accurate records and documentation.
Experience, Education and Skills
- High school diploma or GED required.
- Previous billing, credit, accounts receivable, or portal billing experience preferred.
- Strong attention to detail and data accuracy.
- Excellent problem-solving and analytical skills.
- Strong communication and follow-up skills with the ability to work effectively across departments.
- Highly organized and able to manage multiple priorities and deadlines.
- Proficiency with Microsoft Office, including Excel and Outlook.
- Self-motivated and results-oriented, with the initiative to identify and resolve issues independently.
- Ability to work effectively in a fast-paced, deadline-driven environment.
Skills Required
- High school/ GED diploma
- Computer skills (Excel, Outlook, Microsoft Office)
- Previous experience with credit/billing and/or portal billing entry
SunSource Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SunSource and has not been reviewed or approved by SunSource.
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Healthcare Strength — Healthcare Strength: Medical, dental, and vision coverage with plan options are offered alongside wellness programs and an EAP. Offerings also include HSA/HRA and FSA choices that broaden the health coverage scope.
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Retirement Support — Retirement Support: A 401(k) with company match is included and called out in employer-provided materials. This provides a clear foundation for long-term savings within the total rewards package.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid vacation and holidays are part of the package, with PTO described as decent and vacation potentially capping near four weeks. These time-off elements contribute to a rounded core benefits menu.
SunSource Insights
What We Do
SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities. As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions. SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives
