Policy Manager — Risk & Compliance

Company:Mercer

Description:

Policy Manager — Risk & Compliance

Location: Sydney or Melbourne (hybrid) | Employment type: Full time, 12 months contract.

Join a pragmatic Risk & Compliance team as a Policy Manager responsible for designing and implementing risk frameworks, standards and guidance that ensure the organisation manages its risks well and meets its regulatory obligations. This hands‑on subject‑matter expert role focuses on creating implementable artefacts (policies, procedures, traceability matrices, obligations registers), preparing governance materials, and supporting Senior Risk & Compliance Managers to drive consistent compliance outcomes across the business.

What can you expect?

• A high‑impact, delivery‑focused role where your work translates risk and regulatory requirements into day‑to‑day practice.
• Close collaboration with governance forums, senior stakeholders and business units to embed policy and evidence compliance.
• A mix of strategic drafting (policy and governance papers) and operational delivery (processes, RACIs, training content, implementation plans).
• A supportive environment that values pragmatic, right‑sized solutions and clear accountability.

What is in it for you?

• Visible impact: your outputs will directly influence risk management and compliance outcomes.
• Professional development: deepen your technical expertise in governance, compliance frameworks and regulatory implementation within financial services.
• Hybrid working: a balance of time in the office and flexible work arrangements.
• Collaborative culture: work with senior leaders and cross‑functional teams committed to practical, sustainable risk and compliance outcomes.

We will count on you to:

• Develop and maintain Risk & Compliance policies and demonstrate compliance via traceability matrices and obligations registers.
• Design and deliver processes, RACI matrices, procedures and training content to operationalise policy.
• Prepare Board and Committee papers and supporting governance materials to secure approvals.
• Support impact assessments, develop implementation plans and ensure deliverables are practical and right‑sized.
• Maintain evidence of stakeholder engagement, approvals and governance outcomes; track actions, issues and risks to resolution.
• Provide regular inputs to governance forums and sustain strong working relationships across the organisation to ensure cohesive management of obligations.

What you need to have:

• Tertiary qualification in a business‑related discipline (or equivalent).
• 3–5 years’ experience in a Risk & Compliance role with hands‑on delivery of policies, procedures and operational artefacts.
• Extensive experience or strong exposure to financial services environments (superannuation, banking, funds management preferred).
• Proven ability to prepare Board/Committee papers and manage governance processes.
• Excellent written and verbal communication skills and strong stakeholder management capability.
• Practical, solutions‑oriented approach with attention to detail and a focus on deliverable outcomes.
• High level of attention to detail

What makes you stand out:

• Demonstrable experience developing and implementing risk and compliance policies.
• A track record of turning risk and regulatory requirements into right‑sized, operational solutions and training materials.
• Experience operating in financial services compliance (superannuation or funds management) and familiarity with industry‑specific governance expectations.
• Confidence influencing senior stakeholders and driving change through cross‑functional engagement while maintaining governance rigor.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.