Policy Advisor

Posted 3 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
71K-109K Annually
Mid level
Fintech • Financial Services
The Role
Supports pension policy and regulatory compliance by maintaining plan policies, procedures, guidelines, and documentation; reviewing communications for technical and legal accuracy; researching pension law and regulatory changes; interpreting plan provisions; assessing risks; supporting plan amendments; and advising internal teams, members, employers, and stakeholders on pension administration matters.
Summary Generated by Built In

Why you’ll love working here:

  • high-performance, people-focused culture

  • our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves

  • learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth

  • membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security

  • competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).

  • optional post-retirement health and dental benefits subsidized at 50%

  • yoga classes, meditation workshops, nutritional consultations, and wellness seminars

  • the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers



Job Summary:


The Pension Benefits & Policy team within Pension Services is responsible for providing strategic oversight and thought leadership regarding developing and maintaining the Plan benefit and documentation, providing Plan and policy interpretation and advice, ensuring appropriate controls and risk management, as well as legal and regulatory compliance. The Policy Advisor role will support the policy and regulatory compliance activities of the section, including benefits review and delivery of the pension promise.


Reporting to the Senior Director, Pension Design & Strategy, the Policy Advisor will develop and maintain Plan policies and procedures; support the development of and recommendations for changes to Plan documents and administrative guidelines; and provide accurate and timely support to Member Services teams in the delivery of the pension promise. The position liaises with other sections with respect to Plan and policy matters and provides cross-divisional support to resolve issues that fall outside set policies and procedures.


What you will do:


  • Support the development and maintenance of HOOPP’s administrative guidelines, policies and procedures. Review Plan publications, communications, and forms for technical accuracy and to ensure they correctly reflect Plan provisions and meet legal standards.
  • Collaborate with other HOOPP areas to provide advice and education with respect to pension law and regulations, Plan policy, and other matters related to Plan provisions. Assist with resolving escalated cases and issues involving members and employers by drafting sensitive correspondence and other documents relating to policy and legislative matters. Develop recommendations and solutions on policy issues that are based on sound research and analysis that is informed by the Plan text, legislation, and risk considerations.
  • Monitor and assess regulatory and legal developments impacting pension plan design and administration and the healthcare community. Perform technical analysis and interpretation of regulatory changes impacting the Plan and benefits, to support recommendations for action. Monitor updates to Canada Revenue Agency forms and publications and maintain internal tracking that supports tax compliance.
  • Assist in interpreting and clarifying the Plan text and associated documents for senior management, HOOPP staff, members. Support the maintenance of the Plan text through the preparation of research and analysis in consideration of Plan amendments and participate in the effective implementation of Plan changes.
  • Demonstrated knowledge of pension administration and the Canadian retirement system
  • Demonstrated analytical and critical thinking skills, the ability to identify risk and apply sound judgment·
  • Detail-oriented, organized, and thorough in managing deliverables
  • Excellent communications skills (both oral and written). Ability to communicate effectively and professionally with all levels of management and staff, members, employers and other stakeholders, as well external parties, such other pension plans
  • Strong interpersonal skills with the ability to build relationships with team members and stakeholders
  • Team player, as both participant and leader· Avid learner, highly curious, willing to challenge status quo
  • Willing to assume expanded responsibilities as required

What you bring: ​


  • Demonstrated knowledge of pension administration and the Canadian retirement system
  • Demonstrated analytical and critical thinking skills, the ability to identify risk and apply sound judgment·
  • Detail-oriented, organized, and thorough in managing deliverables
  • Excellent communications skills (both oral and written). Ability to communicate effectively and professionally with all levels of management and staff, members, employers and other stakeholders, as well external parties, such other pension plans
  • Strong interpersonal skills with the ability to build relationships with team members and stakeholders
  • Team player, as both participant and leader· Avid learner, highly curious, willing to challenge status quo
  • Willing to assume expanded responsibilities as required
  • University degree and/or combination of equivalent training, education, and experience
  • Registered Retirement Analyst, Pension Plan Administration Certificate or Certified Employee Benefit Specialist Program designation
  • 3-5 years of relevant experience in the pension industry

The expected annual base salary range for this role is: $71,000 - $109,000 CAD
The actual base salary offered to the successful candidate may vary based on multiple factors including, but not limited to, individual's expertise and level of experience applicable to the role they are being offered.  
This role is eligible to participate in discretionary incentive plan(s), subject to the terms and conditions of the applicable incentive plan text.  
This job is for an existing vacancy.

HOOPP may use artificial intelligence tools to assist in screening, assessing and selecting applicants for this position. These tools support our recruitment process but do not replace human judgment and decision-making.

Skills Required

  • Knowledge of pension administration and the Canadian retirement system
  • Analytical and critical thinking skills, including the ability to identify risk and apply sound judgment
  • Detail-oriented, organized, and thorough approach to managing deliverables
  • Excellent oral and written communication skills
  • Ability to communicate effectively with management, staff, members, employers, stakeholders, and external parties
  • Strong interpersonal and relationship-building skills
  • Ability to work effectively as a team participant and leader
  • Curiosity, willingness to learn, and willingness to challenge the status quo
  • Willingness to assume expanded responsibilities
  • University degree or equivalent combination of training, education, and experience
  • Registered Retirement Analyst, Pension Plan Administration Certificate, or Certified Employee Benefit Specialist designation
  • 3-5 years of relevant pension industry experience
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The Company
HQ: Toronto
1,168 Employees
Year Founded: 1960

What We Do

Established in 1960, the Healthcare of Ontario Pension Plan (HOOPP) is a multi-employer defined benefit pension plan for Ontario's hospital and community-based healthcare sector. We serve more than 460,000 members who provide valued healthcare services at more than 670 employers across the province. At HOOPP, we exist to provide a stable and reliable pension for our members that starts in retirement and is paid for life. As one of Canada's largest and most respected pension plans, HOOPP's net assets reached $112.6 billion at the end of 2023 and our funded status remained strong at 115%. HOOPP's core values - professional, accountable, collaborative, compassionate and trustworthy - guide our every interaction with our members, employers and employees. We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture, which spans our head office in Toronto and our office in London (UK), is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation

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