Poker Manager

Reposted 3 Days Ago
Be an Early Applicant
Kansas City, MO, USA
In-Office
60K-60K Annually
Senior level
Events • Gaming • News + Entertainment • Other
The Role
Manage daily and strategic operations of the poker room, supervise and train Poker Supervisors, ensure game integrity and accurate monetary transactions, maintain compliance with gaming regulations and internal controls, manage staffing and scheduling, and drive high guest satisfaction during evening, overnight, and weekend shifts.
Summary Generated by Built In

Schedules will include regular work in the evenings, overnight and on weekends. In this role you will flex your schedule to interact with all shifts on your team. Salary will generally fall in the 60K range. 

Manage the Poker Supervisors and the daily and strategic operations of the Poker department. 

Assists in the supervision of the Poker department and promotes customer development during assigned shifts. Promotes guidance for teamwork, encourages employee ideas and feedback, counsels, guides and instructs assigned personnel in proper performance of duties; recommends when training is needed; and specific duties; recommends changes in the department including hiring, promotion, and termination.

The term “management” includes duties such as interviewing; training; selecting and adjusting rates of pay and hours of work; directing the work of employees; maintaining production; appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations); handling employees’ grievances and complaints; disciplining employees; planning work; providing for safety and security; and monitoring or implementing legal compliance matters.
 

Responsibilities
  • Oversee the operation of the Poker room
  • Maintain knowledge of gaming regulations, internal controls, and company policies
  • Train and supervise Poker Supervisors
  • Oversee table fills, credits, and ensure paperwork accuracy
  • Report key shift information to the Table Games Shift Manager
  • Train supervisors on the Casino Management System
  • Manage staffing levels based on patron volume and ensure fair scheduling
  • Maintain employee proficiency through training and guidance
  • Monitor game integrity and guest/employee activity
  • Ensure efficient operations and high guest satisfaction
  • Communicate important gaming information effectively to staff


Qualifications
  • Some college education in Business, Accounting, Marketing or related field.
  • Must be able to oversee numerous monetary transactions with a high degree of accuracy.
  • Must enjoy working with the public, which at times can get very demanding.
  • Previous work experience in dealing with people.
  • Previous supervisory experience preferred.
  • Ability to move around the office and work in confined spaces

  • Capable of multitasking in a fast-paced environment

  • Manual dexterity to operate office equipment (PC, fax, copier, printer)

  • Able to lift up to 10 lbs and carry up to 5 lbs

  • Perform physical movements such as bending, reaching, kneeling, twisting, and gripping

  • Able to stand for extended periods, including entire shifts with breaks

  • Respond effectively to visual and verbal signals

  • Perform table game duties (handling cards, money, chips, and checks) efficiently and professionally

  • Tolerate environmental factors (smoke, noise, bright lights, dust)

  • Maintain attendance standards and follow company policies

  • Accurately process transactions

  • Maintain strong vision, including peripheral awareness

Skills Required

  • Some college education in Business, Accounting, Marketing or related field.
  • Ability to oversee numerous monetary transactions with a high degree of accuracy.
  • Enjoy working with the public, including during demanding situations.
  • Previous work experience in dealing with people.
  • Previous supervisory experience.
  • Ability to move around the office and work in confined spaces.
  • Capable of multitasking in a fast-paced environment.
  • Manual dexterity to operate office equipment (PC, fax, copier, printer).
  • Able to lift up to 10 lbs and carry up to 5 lbs.
  • Perform physical movements such as bending, reaching, kneeling, twisting, and gripping.
  • Able to stand for extended periods, including entire shifts with breaks.
  • Respond effectively to visual and verbal signals.
  • Perform table game duties (handling cards, money, chips, and checks) efficiently and professionally.
  • Tolerate environmental factors (smoke, noise, bright lights, dust).
  • Maintain attendance standards and follow company policies.
  • Accurately process transactions.
  • Maintain strong vision, including peripheral awareness.
  • Maintain knowledge of gaming regulations, internal controls, and company policies.
  • Ability to train and supervise Poker Supervisors.

Caesars Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caesars Entertainment, Inc. and has not been reviewed or approved by Caesars Entertainment, Inc..

  • Healthcare Strength Multiple medical tiers with dental and vision, company‑paid basic life and disability, an EAP, and convenient onsite and virtual care are highlighted; onsite healthcare centers offer primary/urgent care for enrolled members with minimal wait times and cost. Wellness incentives and low‑cost options in some vision tiers further support accessibility.
  • Wellbeing & Lifestyle Benefits The All‑In On Education program provides tuition assistance, low‑ to no‑cost degree options through partners, student‑loan repayment, 529 support, and dependent scholarships. Property discounts and wellness premium discounts add meaningful everyday value.
  • Retirement Support A 401(k) with automatic enrollment after a short waiting period and a company match, plus HSA‑eligible plans with company contributions, establish a baseline of savings support. Company materials also note access to financial advisory resources.

Caesars Entertainment, Inc. Insights

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The Company
HQ: Las Vegas, NV
13,822 Employees
Year Founded: 1937

What We Do

Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.

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