Your Role: Podcast Partnership Account Manager
This role is responsible for implementing and delivering partnership solutions across Global’s podcast portfolio. The role will be focused on driving campaign excellence in order to enhance client satisfaction and secure revenue retention. You will also be contributing to help raise the awareness of podcasts to ensure they play a prominent role in all partnership solutions and pitches - as well as supporting the wider Agency Hubs/DAX Supply Team in delivering podcast campaigns and quality podcast communications.
This role requires: brilliant client service and problem-solving skills, strong attention to detail and effective organisation and time management.
As a Podcast Partnership Account Manager– you will:
Project Delivery & Campaign Management (40%) Deliver and manage podcast projects with accuracy and attention to detail, leading on integral set up processes and monitoring campaign delivery.
Stakeholder Management (30%) Proactively anticipate stakeholder questions or concerns with solutions to deliver best-in-class account management. Clearly communicate realistic lead times and delivery outcomes to effectively manage expectations.
Team Support & Revenue Growth (10%) Support the Podcast Partnership Managers to ensure the continued delivery and year on year revenue growth of the team. This could involve regularly researching and sharing relevant insights to enhance team collaboration and sales opportunities.
Internal Collaboration & Communication (10%) Build strong internal relationships with key stakeholders within the podcast remit and develop effective internal communication to ensure you are best placed to always provide expert knowledge on podcasts.
Process & Practice (10%) Proactively identify ways to streamline internal processes, pinpointing complications in the workstream to increase efficiencies and improve productivity.
What You’ll Love About This Role
Think Big: You’ll be shaping what best in class account management looks like for Global’s podcast partnerships
Own It: You’ll take responsibility for high level campaign management and delivery, driving revenue retention and client satisfaction.
Keep it Simple: You’ll deliver complex and intricate processes with ease and maintain concise and effective communication with clients and stakeholders
Better Together: You’ll work alongside your Podcast Partnership Managers to develop new and market leading content opportunities/strategies and deliver on both commercial and editorial priorities
What Success Looks Like
In your first few months, you’ll have:
Delivered podcast campaigns/partnerships to the highest standard, ensuring accuracy across all projects
Effectively managed client expectations
Established strong internal relationships to provide expert knowledge on podcasts
Identified areas to increase efficiencies and improve productivity within the team
What you will need:
Minimum of 2 years working experience in a media environment; ideally within an account management capacity
Previous experience of working directly with agencies or clients managing complex projects, ideally within media
An understanding of cross media activity and the role of other media in the marketing mix
Experience in managing and implementing media campaigns for clients or agencies
A sound knowledge of Podcasts and the commercial opportunity it offers
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What We Do
The UK and Europe’s largest Radio & Outdoor company, Global is home to respected, national market-leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Heart, Capital, LBC, Capital XTRA, Capital Dance, Classic FM, Smooth, Radio X and Gold. Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers. Global is also one of the leading Outdoor companies in both the UK & Europe, with over 253,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities. On-air, on Global Player and with our outdoor platforms combined, Global reaches 51 million individuals across the UK every week, including 26.3 million on the radio alone.
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