Pod Lead (Release Train Engineer / Agile Program Manager)

Company:Mercer

Description:

We are seeking a talented individual to join our Toronto team at Mercer. This role can be based in Toronto, Ottawa, or Halifax, and it is a hybrid role with a requirement of working at least three days a week in the office.

As a Pod Lead (Release Train Engineer / Agile Program Manager), you will oversee one or more Pods and will be responsible for their delivery of working software through to production. Our scaled Agile Delivery Methodology is transforming our IT teams in cohorts of Pods and Squads. If a Squad is defined as the smallest number of people required to deliver product functionality to market, then a Pod is the smallest number of Squads required to deliver a complex product or collection of integrated products to market. Pods exist to create Products and services that deliver on business focused Missions. You will be recognized as an Agile Expert with a deep understanding of the processes and practices essential for effective and sustainable delivery, complemented by pertinent experience in Agile Program management.

We in Product Delivery Engineering are on a mission: to transform the way our Mercer business and IT teams work together to unlock the benefits of rapid delivery of quality, secure software to market by empowered teams. We will do this by rolling out our Agile at Scale Delivery model. 

We will count on you to:

• Run the software delivery Pod and be responsible for end to end delivery of a group of software Products, ensuring there are smooth and efficient processes for getting software through from requirements to working in production with considerations to tech debt, obsolescence, security and modernization
• Be a leader for 5-8 squads of about 30-100 people, while providing coaching and support to your pod, and be responsible for line management of squad leaders
• Have a solid understanding of Software Development, Architecture, Test Engineering, and Security best practice in an Agile environment
• Ensure our Agile at scale governance and ceremonies are in place and effective, with standard metrics actively being used to drive drawing conclusions
• Responsible for the appropriate resourcing and holistic costs of the pod; its resources, infrastructure, and licensing
• In addition to your day to day Pod leadership activities, you will be assigned 1 or more workstream leadership opportunities that will deliver cross-functional benefits to our organization

What you need to have: 

• 8+ years of experience leading multiple software delivery teams
• Significant organizational Agile transformation experience and be able to demonstrate proven strategies – Mercer has a complex technological landscape and a large portfolio of revenue generating applications, as well as significant security processes and legislative requirements to protect our customers and their data
• A broad technical understanding from software architecture through test, DevOps practices, security, and operational run
• Excellent stakeholder management skills to influence and coach senior executives, many of whom will be new to Agile 

What makes you stand out?

• Rounded and holistic understanding of Agile Methodologies such as CSP, SAFe RTE, KMP & ICP-ACC Certifications or their equivalent
• Domain knowledge in Wealth and/or OCIO

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [email protected].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.