At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for managing an administrative function of a department or general office. Also, responsible for performing complex and diversified administrative duties for a department or general office.The POD Coordinator will be responsible for managing patient outreach for appointment scheduling, managing the patient assistance program for medications, and scanning and indexing patient paperwork.
Preferred Qualifications:
- EPIC Knowledge
- Bilingual
- Knowledge of Residency Program
Full-Time: Monday - Friday
7:30 AM - 4:30 PM
Memorial Hermann Medical Group Physicians at Sugar Creek
14023 Southwest Fwy, Sugar Land, TX 77478Job Description
Minimum Qualifications
Education: High School Diploma preferred
Licenses/Certifications: (None)
Experience / Knowledge / Skills:
At least eight (8) years current clerical experience
Advanced computer skills, supervisory skills and ability to manage a function
Must have ability to perform complex and diverse administrative duties that involve application of procedures, independent analysis, interpretation of data and demonstrated appropriate judgment
Principal Accountabilities
Manages a primary function for a department or general office.
Orients and trains employees regarding system and hospital policies and procedures. May be responsible for directing and reviewing work of lower level office clerks.
Develops and produces reports, letters, memorandum, minutes and other departmental correspondence. Maintains and updates files for area of responsibility.
Identifies and responds to problems with appropriate action and follow-up. Reviews departmental process to seek improvement.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Skills Required
- At least eight years current clerical experience
- Advanced computer skills
- Supervisory skills
What We Do
At Memorial Hermann, we are all about advancing health. Yours. It begins by redefining healthcare. Our 6,400 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality, safety and exceptional service for all patients, consumers and Health Plan members. Our efforts continue to result in national awards and recognition, including for our nationally acclaimed Accountable Care Organization. With a focus on providing enhanced access to care, Memorial Hermann offers Virtual Clinic for digital access and has 300 care delivery sites conveniently located across the Greater Houston area, including our flagship hospital in the world-renowned Texas Medical Center, which serves as the teaching hospital for McGovern Medical School at UTHealth. We have proudly served this community for more than 110 years, and we contribute more than $588 million annually through school-based health centers and other community benefit programs. Because at Memorial Hermann, the health of our community is always at the center of what we do. Learn more about Memorial Hermann Health System.
