Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.
Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.
The best hotels run on Shiji—day and night.
To support our Shiji Middle East team, we’re looking for an experienced and dynamic Implementation Consultant in Middle East to implement PMS & Meeting & events.
What you will do
- Provide technical consultancy to our hospitality customers within the Middle East region
- PMS Implementation, integration, and training (remotely and customer on-site)
- PMS Interfaces Implementation
- Meeting & Events solution Implementation
- Configure the system to meet country-specific legal fiscal requirements
- Analyze customer needs and configure the systems to their specific requirements
- Ensure multiple users, and service model concept meets the customer operational workflow
- Train the staff in the best and most practical use of the software
- Take the customer site live, answer any operational and application requests onsite
- Report accurate project status and act proactively to achieve the project goal
- Internal consultation
What are we looking for
- Hospitality Business background or working record in a similar PMS implementation role
- Meetings, Events and groups operational experience is an add-on
- You have the same passion for the Hospitality industry as our customers' passion to serve their guests
- Ability to adapt quickly to new technologies, products and procedures
- Ability to work and thrive in a multi-tasked and fast-paced environment
- Ability to quickly learn the company’s various IT solutions and able to handle system installation
- Ownership with quality, Professional “get it done” attitude and work ethic
- Fluent in English and Arabic are add-on
- Willingness to travel 70% - 80% across Middle East
What you’ll get from us
- Challenging and creative technology environment with a great deal of freedom and responsibility.
- Feedback and initiatives are always welcomed; you’ll also get full ownership to help shape the company's future.
- Opportunity to grow inside the global organization and develop yourself both professionally and personally
- Flexible working hours, opportunity to work (partially) remotely or choose your preferred location.
- A modern workplace in one of our multinational offices, of course as much coffee, mate and fruit as you need to get into the flow.
- Regular company Events & Entertainments as well as access to various location-based benefits.
Interested?
Looking forward to your application under specification of your possible starting date and salary expectations
Skills Required
- Hospitality business background or prior PMS implementation experience
- PMS implementation, integration, and training experience (including interfaces)
- Ability to configure systems for country-specific legal/fiscal requirements
- Ability to analyze customer needs and configure system to operational workflows
- Onsite go-live support and operational/application issue resolution experience
- Willingness and ability to travel 70% - 80% across the Middle East
- Meetings, Events and groups operational experience
- Ability to adapt quickly to new technologies, products, and procedures
- Ability to work in a multi-tasked, fast-paced environment
- Ability to quickly learn company IT solutions and handle system installation
- Professional ownership, quality focus, and strong work ethic
- Fluent in English
- Fluent in Arabic
What We Do
Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail and entertainment industries, ranging from hospitality technology platforms, hotel management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants and 600,000 retail outlets. Some of our products: Shiji Enterprise Platform - Enterprise-first, cloud platform for PMS, CRS and more Infrasys - Enterprise-level cloud Point-of-Sale ReviewPro - Hotel reputation and guest experience Concept - Golf, spa, and membership management IcePortal - Visuals and content distribution Payment Solutions - Global Payment Services Shiji Distribution Solutions - Global switch and channel manager
