ABOUT ASTORE (Accor Procurement Department)
Astore is collaborating with 3,500 suppliers offering products and services necessary to ensure the proper functioning of all hospitality businesses. With a team of 250 experts serving 8,500 customers in 30 countries, Astore negotiates some of the best prices and conditions on the market. Astore is a fast-growing and innovative department operating in an increasingly competitive environment.
Accor including Procurement Department is now divided in two parts:
- The PME (Premium Medium and Economy) Division which is divided in 4 hubs: Europe & North Africa, MEAPAC, Americas and Greater China
- The L&L (Luxury & Lifestyle) Division divided by brand.
Procurement Corporate organization has several poles: Hotel Procurement team (international category managers who negotiate the best deals for Astore customers), HQ Procurement team (buyers optimizing HQs spend), Procurement Lab (Shared Center, Digital…) and Strategy, Sustainability, Finance & Transformation team.
ABOUT THE TRANSFORMATION TEAM
The team is part of the Strategy, Sustainability & Finance team and is responsible of:
- Improving and optimizing what is called the remuneration process (detailed below)
- Launching projects with key stakeholders to harmonize and optimize processes
ABOUT THE REMUNERATION PROCESS
Through its e-procurement platform, Accor Procurement provides suppliers with sourcing services and enhanced visibility. In exchange, suppliers remunerate Accor Procurement based on a predefined remuneration structure. Hotels directly order and pay suppliers for products and services delivered. Accor Procurement redistributes part of the remuneration received from suppliers to hotels as incentives to use the Accor GPO. The remuneration process is the management of these cash flows.
Job DescriptionWithin Accor Group Procurement Office (GPO) & reporting to our transformation team, you will work on process improvement activities, including but not limited to gaining efficiencies and streamlining remuneration processes focusing on 4 main pillars:
- Simplify (identify time-consuming actions & streamline processes)
- Automate (repetitive tasks, complex computations & monitoring)
- Harmonize (existing processes for consistency & compliance)
- Document (standard procedures & workflows)
Your main missions will be:
Transformation
- Conduct impact analyses, assess change readiness, & identify key improvements
- Facilitate workshops to design solutions
- Manage the implementation of new processes / tools
- Create & deliver training plan / materials to improve process & tool usage
- Document new processes / tool usage
PMO
- Coordinate 2 strategic projects with digital tools launched in 2024 for cross-functional teams
- Update, monitor, & communicate project progress through persuasive Powerpoints
- Create & manage a feedback loop
- Define & measure success metrics
Tool support
- Assess tool usage & develop recommendations for existing/new tools
- Track & report tool issues
- Prioritize tool evolutions needs
- Validate new product features & management rules
SKILLS
- English & French (fluent)
- Oral & written presentation (PowerPoint)
- Autonomy, rigor, proactivity, adaptability
- Process mapping & operational efficiency
- Excellent communication & interpersonal skills
- Problem solving & result-driven profile
- Team player & positive mindset
- Digital orientation
ACADEMIC / PROFESSIONAL BACKGROUND
- Academic background: Master/MBA
- 1 to 2 internships experience in Consulting, Audit, Project Management and/or Procurement is a plus
- Expertise: Change Management / Project Management / Continuous Improvement / Digital Transformation
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What We Do
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
