PMO Manager

Posted 7 Days Ago
Be an Early Applicant
Basted, Tonbridge and Malling, Kent, England, GBR
In-Office
Senior level
Information Technology • Consulting
The Role
Lead PMO delivery for complex central government programmes, embedding governance, managing planning, reporting, RAID and change control, producing dashboards and MI, supporting project managers, and leading/coaching PMO analysts to drive consistent delivery and continuous improvement.
Summary Generated by Built In
We’re looking for a PMO Manager to support the delivery of complex programmes across Central Government projects. In this role, you’ll provide structured PMO leadership, helping to embed governance, strengthen processes, and enable successful delivery across large-scale transformation and operational services. This is a key position within the portfolio office, working closely with project teams and stakeholders to ensure consistent, high-quality delivery.

Job title:

PMO Manager

Job Description:

This role is home-based with the requirement to travel on occasion for team meetings to locations such as Manchester, Birmingham & London. 

 

What you’ll be doing 

  • Deliver core PMO services including governance, planning, reporting, RAID management and change control across programmes 

  • Lead the implementation and consistent application of PMO standards, processes and templates  

  • Develop and maintain integrated project plans, tracking progress and highlighting risks or variances 

  • Produce reporting, dashboards and management information to support decision-making and assurance  

  • Work with project managers to manage risks, issues and governance processes across delivery  

  • Lead and support PMO analysts, embedding governance practices and driving continuous improvement 

 

What we’re looking for 

Essential 

  • Experience working within a PMO environment supporting complex programmes 

  • Strong understanding of governance, planning, reporting, RAID and the governance lifecycle 

  • Experience applying and enforcing governance processes across projects  

  • Strong stakeholder management skills, with the ability to influence across different levels of seniority 

  • Strong analytical skills with high attention to detail and the ability to interpret data  

  • Experience working in fast-paced project delivery environments, including managing risks, issues and plans 

  • Experience in people management; leading, coaching, mentoring. 

 

Desirable 

  • Experience working in Government, public services or other regulated environments 

  • PRINCE2, MSP, Agile or equivalent qualifications 

 

About Capita 

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences 

What’s in it for you?

  • A salary up to £60,000 depending on experience

  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave

  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

  • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more

  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

  • Flexible, home-based working with occasional travel for client and team meetings

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss. 

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • Experience working within a PMO environment supporting complex programmes
  • Strong understanding of governance, planning, reporting, RAID and the governance lifecycle
  • Experience applying and enforcing governance processes across projects
  • Strong stakeholder management skills with ability to influence at different seniority levels
  • Strong analytical skills, attention to detail and ability to interpret data
  • Experience working in fast-paced project delivery environments, including managing risks, issues and plans
  • Experience in people management; leading, coaching and mentoring
  • Experience working in Government, public services or other regulated environments
  • PRINCE2, MSP, Agile or equivalent qualifications

Capita Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capita and has not been reviewed or approved by Capita.

  • Flexible Benefits Hybrid/remote options, job sharing and compressed hours are available across many roles, and remote-work convenience can meaningfully add to overall value.
  • Parental & Family Support Enhanced maternity, paternity and shared parental leave are part of the offering, signalling stronger family support than basic statutory levels.
  • Retirement Support A company‑matched pension and life assurance are provided for UK roles, delivering core financial protection within the package.

Capita Insights

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The Company
HQ: London
24,265 Employees
Year Founded: 1984

What We Do

Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com

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