Job title:
PMO ManagerJob Description:
This role is home-based with the requirement to travel on occasion for team meetings to locations such as Manchester, Birmingham & London.
What you’ll be doing
Deliver core PMO services including governance, planning, reporting, RAID management and change control across programmes
Lead the implementation and consistent application of PMO standards, processes and templates
Develop and maintain integrated project plans, tracking progress and highlighting risks or variances
Produce reporting, dashboards and management information to support decision-making and assurance
Work with project managers to manage risks, issues and governance processes across delivery
Lead and support PMO analysts, embedding governance practices and driving continuous improvement
What we’re looking for
Essential
Experience working within a PMO environment supporting complex programmes
Strong understanding of governance, planning, reporting, RAID and the governance lifecycle
Experience applying and enforcing governance processes across projects
Strong stakeholder management skills, with the ability to influence across different levels of seniority
Strong analytical skills with high attention to detail and the ability to interpret data
Experience working in fast-paced project delivery environments, including managing risks, issues and plans
Experience in people management; leading, coaching, mentoring.
Desirable
Experience working in Government, public services or other regulated environments
PRINCE2, MSP, Agile or equivalent qualifications
About Capita
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences
What’s in it for you?
A salary up to £60,000 depending on experience
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
Flexible, home-based working with occasional travel for client and team meetings
Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.
Join us and discover a career with purpose. #CareersWithPurpose
🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.
For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]
Location:
Home-Based - GBR,
United KingdomTime Type:
Full timeContract Type:
PermanentSkills Required
- Experience working within a PMO environment supporting complex programmes
- Strong understanding of governance, planning, reporting, RAID and the governance lifecycle
- Experience applying and enforcing governance processes across projects
- Strong stakeholder management skills with ability to influence at different seniority levels
- Strong analytical skills, attention to detail and ability to interpret data
- Experience working in fast-paced project delivery environments, including managing risks, issues and plans
- Experience in people management; leading, coaching and mentoring
- Experience working in Government, public services or other regulated environments
- PRINCE2, MSP, Agile or equivalent qualifications
Capita Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Capita and has not been reviewed or approved by Capita.
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Flexible Benefits — Hybrid/remote options, job sharing and compressed hours are available across many roles, and remote-work convenience can meaningfully add to overall value.
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Parental & Family Support — Enhanced maternity, paternity and shared parental leave are part of the offering, signalling stronger family support than basic statutory levels.
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Retirement Support — A company‑matched pension and life assurance are provided for UK roles, delivering core financial protection within the package.
Capita Insights
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com








