PMO Coordinator

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Provides assistance to ensure projects are carried out according to plan. Assists in the daily coordination of projects, and serves as a liaison between project management and planning, project teams, and line management. Drafts reports for project managers that include scheduling and budget information, tasks, risks, issues, and deliverables. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients. Assesses project issues, and assists with the development of resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Performs administrative tasks, such as arranging meetings, developing agendas, preparing status reports, and preparing site visits and travel plans.

What Part Will You Play?

• Performs moderately complex project administration tasks to support projects generally within standard procedures, but on occasion may need to deviate slightly from accepted practice
• Within established guidelines, enters and updates project plan data and related documentation, such as issue, risk, or governance logs into databases and/or the system of record for the purposes of ensuring accurate project planning, tracking, and billing; may train users on the use of project management tools and on operational procedures
• Follows internal procedures, and monitors and ensures the company’s standard implementation procedures, policy, and control mechanisms are strictly adhered to during the project implementation cycle; escalates when procedures are not followed
• Supports the project by tracking the implementation progress, and escalates to supervisor and/or project management team when milestones are not being met
• Coordinates project meetings, including Walkthrough Compliance meetings, etc., by scheduling the appropriate time, booking conference rooms, coordinating travel arrangements for project site visits, and setting-up conference calls
• Attends project meetings, and takes notes on issues, risks, and actions; prepares and distributes notes to stakeholders, ensuring agreement from all parties; follows up on actions agreed upon and obtains updates on progress
• Produces reports and distributes project-related reports to all stakeholders
• Maintains SharePoint sites for the various projects teams
• Files project documents accurately and systematically
• May make recommendations that require occasional deviation from accepted practice

What Are We Looking For in This Role?

Minimum Qualifications

• High school diploma or equivalent
• Typically minimum 2 yrs of relevant exp
• such as experience in an administrative environment

Preferred Qualifications

• None Identified

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Has substantial understanding of the job, and applies knowledge and skills to complete a wide range of tasks
• Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations
• Supervision - Normally receives little instruction on daily work, and general instructions on newly introduced assignments
• Knowledge of company policy and procedures related to project management - to ensure the company’s project management methodology is followed

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].