Job Description:
Merkle powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the world's only integrated experience consultancy with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
In Bulgaria, we manage a global client portfolio, providing a single source of expertise, technology, and operational support. We have a proven track record for delivering, managing, and innovating multi-channel commerce platforms for major international brands and retailers, including adidas, Clarins, ASDA, Shiseido, and more. Our world-class team has delivered sites for over 35 brands, including more than 400 transactional e-commerce sites across 60 locations on 6 continents. Our scope is expanding with the introduction of new data engineering practices, paid search and social advertising, and SEO. We look forward to what's next.
We're hiring a PMO Assistant at Merkle in Sofia.
Job Description:
We need you because the Merkle Delivery Operations (DO) team is expanding to provide support to new Merkle entities. We need to take over, define, standardise and optimise their existing processes.
The mission of our team is to enable growth and client focus by centralising and optimising operational activities.
Your main goal in this position is to make the lives of Program/Project Managers, Management and C-level layers easier. You will support them with DO processes related to revenue recognition, time tracking, invoicing, resource allocation, and the generation and presentation of key business metrics. You will own the execution of some of the processes on a weekly basis – prepare the input and facilitate meetings.
You are expected to be part of the transformation of the DO processes to new systems and ways of working. You will know you are successful when the key company stakeholders want to be best friends with you.
Qualifications:
Ability to work in an undefined environment and achieve business goals.
Willingness to participate in business process transformations.
Ability to interact on a professional level with a range of client POCs, company C-level, including senior stakeholders and facilitate meetings involving them.
Strong mathematical and Excel skills.
Knowledgeable in financial terms and principles.
Experience with contractual frameworks - MSA, SOW, Change Request, Purchase orders.
Excellent presentation, negotiation and communication skills.
Excellent verbal and written English.
What we offer:
We are strong believers in work-life balance, so we offer all our employees 25 days of paid leave and 3 fixed well-being days off per year.
A hybrid work model for our teams so they can work from the office or the comfort of their home.
Free parking is available for all our employees working from the office.
Complimentary drinks and snacks in the office to keep energy levels up.
Parent-friendly culture and potential for additional days off to create new memories with your loved ones.
Life Insurance, Health and dental insurance plan or, if selected, gift vouchers instead.
Sports card, partially covered by the company and food vouchers.
2 days of paid leave for volunteering and numerous charity initiatives throughout the year.
Opportunity to attend training, conferences and get certification sponsored by the company upon availability and business need.
About dentsu:
Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc., we are headquartered in Tokyo, Japan, and our 65,000 employee base of dedicated professionals works across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
Location:
SofiaBrand:
Isobar CxmTime Type:
Full timeContract Type:
PermanentSkills Required
- Ability to work in an undefined environment and achieve business goals
- Willingness to participate in business process transformations
- Ability to interact professionally with client POCs and C-level stakeholders and facilitate meetings
- Strong mathematical and Excel skills
- Knowledgeable in financial terms and principles
- Experience with contractual frameworks (MSA, SOW, Change Request, Purchase Orders)
- Excellent presentation, negotiation and communication skills
- Excellent verbal and written English
dentsu Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.
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Parental & Family Support — Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
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Leave & Time Off Breadth — Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
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Retirement Support — A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.
dentsu Insights
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
