PMO Analyst

3-5 sentence summary about the role considering these questions: what is the opportunity? How is this role contributing to our mission? What will they get from this opportunity?

The Opportunity

Manulife PMO Services is seeking a self-motivated PMO Analyst, who is obsessed with delivering value, is forward-thinking, and excited to see the successful implementation of the products they deliver. They require to have strong knowledge of tools and methodologies surrounding Project and Portfolio Management.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit 

• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

• You thrive in teams, and enjoy getting things done together

• You take ownership and build solutions, focusing on what matters 

• You do what is right, work with integrity and speak up

• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

• Bachelor’s Degree in Computer Science, Engineering, Information Technology or related field.

• At least 3-4 years in related project delivery practice and process improvement position.

• PMP, Prince 2, Management of Portfolios (MoP), Agile qualification, and/or Six Sigma qualification

• Application development and support (preferably PPM tools) and reporting development (Power BI) and analysis

• Excellent understanding and experience across the end-to-end project and solution delivery lifecycles; covering both the traditional waterfall and Agile delivery approaches.

• Project Management experience and experience across one or more of the following areas: business analysis, architecture, systems analysis, development, testing, infrastructure is essential.

• Demonstrable leadership skills. Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.

• Performance driven, results oriented and customer focused. Excellent verbal and written communication skills. Excellent analytical and problem-solving skills.

On the job you will: 

• Own and support the use and compliance of Portfolio & Project Management (PPM) tools.

• Support and continuously improve the use of PPM across Asia (Planview) and support and further develop real time portfolio level reporting

• Ensure the completeness and integrity of our project data and provide support to PMOs and end users.

• Manage requests of system administration and configuration (inc. current or new features, upgrades) with the Manulife EPS teams.

• Deliver reporting and analysis of portfolio information, ensuring data integration where needed and to support and deliver dashboards (Power BI) across the portfolio.

• Configure the Planview system setup, financial model, resource structures and rate card, field and screens, etc.

• Code (SQL) solutions in Planview that provides tile/report outputs (Report Builder) and dataset extracts (ODATA)

• Monitor, control and reporting progress at the portfolio, program and project level.

• Support the system to monitor project progress, financials and resource allocations, providing further transparency and supporting improved management decisions.

• Report on the project health, status, risk & issues, resources and compliance across the portfolio.

• Provide regular reports on portfolio health including time, cost, scope and benefits

• Support the program and project governance and to comply with group and regional requirements on policy, DoA, risk and audit.

• Ensure the execution an effective portfolio governance framework and business case approval process in conjunction with leadership on portfolio oversight & reporting.

• Review business cases to ensure the inputs are of a consistent and high quality and are aligned Segment standards.

• Provide line of sight for all functions (i.e. risk, compliance, architecture, data, marketing, finance, procurement) in project approvals and the portfolio pipeline.

• Focus firmly on outcomes, building a framework to measure value, and improving accountability.

• Improve project expense reporting including plan/actual/forecast across the portfolio

• Ensure the quality and execution of project governance across a portfolio, program or project:

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].