PMO Analyst (Project Management Office) Associate
About the role: PMO supports delivery excellence across a portfolio of programmes and projects. You will partner with Delivery Managers, Product, Engineering, Finance and Risk/Controls to ensure initiatives are planned well, governed effectively and executed on time. You’ll drive standards, reporting, dependency/risk management, and process improvements, while coaching teams on best practices.
Key responsibilities
- Portfolio governance and oversight
- Coordinate portfolio routines and provide administrative support; ensure decisions, actions, and follow-ups are tracked and closed.
- Maintain standards and cataloguing of documentation across projects and product
- Ensure alignment to policies, procedures, delivery frameworks and controls
- Planning and delivery execution
- Facilitate development of integrated plans and schedules across the organisation and dependency mapping across projects, programmes and business areas
- Monitor progress against scope, schedule, and budget; surface variances and drive corrective actions with delivery leads.
- Manage scope adjustments; document impacts and secure approvals.
- Resource management
- Maintain view on overall resource allocation within assigned area
- Partner with Finance on forecasting, capitalisation, budget tracking and benefits realisation.
- Risk, issue, and dependency management
- Support identification dependencies, risks and issue and maintain required documentation to support; driving mitigation plans and coordinating/tracking timely resolution.
- Reporting and analytics
- Develop and monitor portfolio performance metrics and dashboards. Produce concise, executive-ready status reports and portfolio KPIs.
- Process and methodology
- Champion delivery frameworks such as the JPM PI product delivery lifecycle, support adherence with Product Governance Procedure and PMO standards.
- Identify and implement continuous improvements in tools, templates, and ways of working.
- Stakeholder engagement and communication
- Craft clear narratives for senior leaders; tailor content by audience.
- Facilitate workshops, planning sessions, and retros to align teams and unblock delivery.
- Change management and readiness
- Support organisational change readiness, training, and communications planning, often in collaboration with operations.
Qualifications
- 4-6 years of progressive experience in PMO, program/project management, or portfolio operations within complex, matrixed organizations.
- Strong command of delivery methodologies and governance practices.
- Demonstrated experience managing schedules, budgets/forecasts, RAID, and change control across multiple projects.
- Proficiency with Jira/Confluence a must, other PPM/work management tools a plus. Demonstrated ability to embed AI tools into workflows a significant bonus.
- Advanced Excel and PowerPoint skills for analytics and executive storytelling.
- Excellent communication, facilitation, and stakeholder management skills; able to influence without authority.
- Strong analytical and problem-solving abilities; comfortable with ambiguity and fast-changing priorities.
What you’ll bring
- A structured and meticulous mindset with a bias for action and continued improvement.
- Ability to translate complex delivery data into clear, actionable insights.
- Collaboration and diplomacy across a wide range of business and technology stakeholders.
Skills Required
- 4-6 years of progressive experience in PMO, program/project management, or portfolio operations within complex, matrixed organizations
- Strong command of delivery methodologies and governance practices
- Experience managing schedules, budgets or forecasts, RAID, and change control across multiple projects
- Proficiency with Jira and Confluence
- Advanced Excel and PowerPoint skills for analytics and executive storytelling
- Excellent communication, facilitation, and stakeholder management skills
- Ability to influence without authority
- Strong analytical and problem-solving abilities; comfortable with ambiguity and changing priorities
- Experience with other PPM or work management tools
- Ability to embed AI tools into workflows
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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