Client Collaboration
- Work closely with clients to support and onboard the Kahua Construction Management Software.
- Gather and analyze client requirements to tailor solutions effectively.
- Serve as the primary point of contact during the onboarding and implementation phases.
Implementation and Support
- Lead full-scope implementations, including:
- Requirements gathering.
- Business process analysis.
- Configuration and testing of the software.
- Conducting user training.
- Address escalated issues to identify root causes and propose solutions.
Coordination and Communication
- Collaborate with operational teams to align software functionality with business objectives.
- Manage multiple projects simultaneously, ensuring timely delivery and client satisfaction.
- Communicate system changes to end users effectively.
Technical and Analytical Tasks
- Support the configuration of construction software packages.
- Perform system testing during implementations.
- Write reports and, if applicable, work with SQL for advanced data analysis.
- Be willing to travel occasionally for client meetings, conferences, and site visits.
Qualifications & Skills
- Prior experience with construction software implementations or project management information systems (PMIS).
- Familiarity with software like Kahua (preferred) or Prolog, Trimble Proliance, Primavera, Procore.
- Demonstrated ability to manage implementations, run meetings, and resolve issues.
- Strong understanding of construction cost management.
- Proficiency in client consulting and gathering requirements.
- Report writing skills; SQL experience is a plus.
- Strong organizational and multitasking abilities.
- Capable of working on federal projects.
- Flexible for travel when required.
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What We Do
Procon is a small business with big experience. Since 2000 it has provided program and project management for some of the largest and most complex construction and real estate projects in the national capital region and nationwide. Procon's expertise is focused on four related business lines:
DESIGN & CONSTRUCTION MANAGEMENT
Procon provides comprehensive construction management services that projects from vision to completion while minimizing headaches and maximizing value. Procon acts as the owner’s representative and takes care of all the day-to-day details to make sure projects stay on schedule, within budget, and meet our customers' requirements.
SPACE MANAGEMENT & PLANNING
Procon provides full service space management and planning, as well as interior design, and relocation management.
REAL ESTATE PORTFOLIO SERVICES
From big picture strategic planning and management to targeted support, Procon’s real estate team has the experience and expertise to handle a broad spectrum of real estate activities covering the entire range of commercial and institutional assets.
BUSINESS & TECHNOLOGY SERVICES
Procon offers both traditional management consulting expertise and embedded program and project support to help clients manage, review, improve, and implement programs, projects, and work processes.
