Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.
Ready to take the first step in your professional journey? Rush Street Interactive (RSI), a leader in the fast-growing iGaming industry, is offering a 12- week internship program designed to give students and early-career professionals hands-on experience in customer support and player experience. As an RSI Intern, you’ll work directly with our Player Support team to help ensure every customer interaction reflects our commitment to excellence. You’ll gain firsthand insight into how RSI supports players across our online gaming platforms—learning the processes, communication skills, and problem-solving techniques that keep our customers engaged and satisfied. You’ll collaborate with experienced mentors, contribute to meaningful projects, and build the skills needed to launch your career in a dynamic, tech-driven industry. This is more than just an internship—it’s a chance to learn how outstanding customer care drives success in the iGaming world.
What You'll Do:
- Customer Support Experience: Learn how RSI’s Player Support team handles real customer inquiries, resolves issues, and builds lasting player relationships.
- Industry Exposure: Understand how a leading iGaming company operates in a highly regulated and rapidly evolving environment.
- Professional Growth: Take part in workshops, mentorship check-ins, and receive real-time feedback to help you grow personally and professionally.
- Project Involvement: Contribute to initiatives that enhance player satisfaction, improve support tools, or streamline communication processes.
- Career Pathway: High-performing interns may be considered for future full-time opportunities within RSI’s Customer Support or Operations teams.
What You'll Bring:
We’re seeking empathetic, motivated individuals who are eager to learn how great customer service creates loyal players and drives business success. You might be a great fit if you:
- Have strong communication and organizational skills
- Enjoy helping others and solving problems
- Are excited to learn how technology supports exceptional customer experiences
- Can commit to 20–30 hours per week in a hybrid setting
- Are professional, proactive, and collaborative
- Are comfortable working independently and asking questions
No previous iGaming experience required—just bring your enthusiasm, empathy, and willingness to learn! #LI-HYBRID #LI-DNP
Location Eligibility (for nationwide roles): Open to candidates across the U.S.
Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.
Benefits:
- Discretionary annual company bonus (Eligibility Varies by Role)
- 401(k) plan with 100% company match on the first 4%
- Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
- Paid Time Off (Eligibility Varies by Role)
- Employee Assistance Program (EAP)
- Comprehensive compensation
- Work-life balance initiatives
- Autonomy – we embrace personal freedom and responsibility
- Creativity – we are open to new ideas of how we can be better
- Growth – we want you to develop personally as well as professionally
- Top-notch professionals who are passionate about what they do
- People-oriented environment and supportive atmosphere
As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.
Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.
Be at the forefront of this ground-breaking industry! Apply now!
Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.
Rush Street Interactive Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rush Street Interactive and has not been reviewed or approved by Rush Street Interactive.
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Leave & Time Off Breadth — Policies include generous paid time off, paid holidays and sick days, bereavement leave, and in some contexts an unlimited vacation policy. Flexible working hours and a remote-first setup help make time off practically usable.
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Healthcare Strength — Offerings include comprehensive medical, dental, and vision coverage alongside disability insurance and FSA/HSA options. An Employee Assistance Program is also included.
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Retirement Support — A 401(k) plan with a 100% company match on the first 4% of pay is consistently highlighted. This provides clear employer-backed support for long-term savings.
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What We Do
Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. RSI was named the 2022 EGR North America Awards Operator of the Year, Customer Service Operator of the Year, and Social Gaming Operator of the Year. RSI is committed to industry-leading responsible gaming practices and seeks to provide its customers with the resources and services they need to play responsibly. For more information, visit www.rushstreetinteractive.com.
Why Work With Us
RSI is fueled by the people who drive our business day-in and day-out. We're dedicated to treating everyone with respect and trust. We embrace personal freedom and responsibility. We trust our team to make tough decisions - and we empower them to get stuff done. Most importantly, we like having fun along the way.
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