Join us as a Dynamics 365 Production Analyst
- This is your opportunity to make a real impact while gaining broad stakeholder exposure across a critical technology platform
- You’ll help deliver production management, infrastructure and application support services that keep key platforms running smoothly and efficiently
- Hone your analytical and technical skills while advancing your career in a fast-paced and collaborative environment
- We're offering this role at associate level
As a Dynamic 365 Production Analyst, you’ll support the delivery of day-to-day technology services and across the RBSI Dynamics 365 domain. You’ll help deploy new applications and platform capabilities, while supporting application management, environment provisioning and production readiness activities.
You'll play an important role in identifying potential issues early by working with feature teams to understand upcoming changes across the platform. Working closely with key stakeholders, you'll help maintain platform stability, resilience and performance.
Your work will focus on:
- Collaborating with product development and feature teams to support continuous integration and continuous deployment activities
- Attending feature team refinement and planning sessions to understand upcoming changes and identify potential production impacts
- Identifying opportunities for service improvement by analysing recurring incidents, platform issues and stakeholder feedback
- Supporting the continuous improvement of platform resilience, scalability and operational performance through increased automation
Be the analyst at the heart of platform stability and performance. We’re looking for someone with technical knowledge across platforms, technologies, products and domains. You’ll also bring experience of working in Agile or DevOps environments, with a strong understanding of continuous integration and continuous delivery.
You’ll also need:
- Knowledge and experience of industry standard tools, technologies and operational processes
- Knowledge of operational principles and their application within production support environments
- Strong communication skills, with the ability to explain complex technical concepts clearly to technical and non-technical audiences
- Good collaboration and stakeholder management skills across a broad range of teams and disciplines
Hours
45Job Posting Closing Date:
07/08/2026Skills Required
- Experience supporting Dynamics 365 platform or similar enterprise applications
- Experience working in Agile or DevOps environments
- Strong understanding of continuous integration and continuous delivery (CI/CD)
- Knowledge of operational principles and their application within production support environments
- Knowledge and experience of industry-standard tools, technologies and operational processes
- Strong communication skills for technical and non-technical audiences
- Collaboration and stakeholder management skills across multiple teams
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
