Working as part of our Platform Support team, you will gain hands-on exposure to production systems, cloud infrastructure, monitoring, incident management and application deployments. Most importantly, we're looking for someone who is technically curious, enjoys troubleshooting and problem-solving, communicates well, and is keen to learn. We don't expect junior candidates to know everything from day one – training and support will be provided as you develop within the role
The role also provides a strong foundation for future progression into areas such as DevOps, Software Development, Systems Administration and Infrastructure Engineering.
The successful candidate will be accountable for:
- Participating in a 24/7
shift rotation role as part of the platform support engineering team
- Monitoring live services, ensuring platform stability
- Following incident management processes and providing on-call capability; identifying, troubleshooting
and escalating issues in an appropriate manner
- Identifying environment and/or process improvements, gathering
requirements and raising change requests
- Working closely with the wider Development, DevOps
and Infrastructure/Security teams to ensure appropriate attention is given to production/system reliability for both
external customers and internal stakeholders. - Building and maintaining a strong knowledge of our products and services and being able to provide education and support on technical issues.
The ideal candidate will possess the following qualifications/skills:
- Degree in Computer Science, Information Technology or a related technical field, or equivalent professional experience.
- Familiarity with Windows and Linux operating systems, with an interest in developing stronger Linux and command-line skills.
- Familiarity with any programming or scripting languages and an ability to read and understand code
- Familiarity with monitoring and log aggregation tools.
- Basic knowledge of networking concepts, such as protocols/ports,
firewall
rules and subnetting.
- A proactive approach to troubleshooting, with the ability to take ownership of issues through to resolution or appropriate escalation.
- Ability to work under pressure.
- Good command of the English language, both verbal and written.
- Team-oriented, with a willingness to collaborate and work towards shared goals.
Nice to have:
- Previous technical experience through employment, internships, university work or personal projects.
- Exposure to AWS cloud services (or similar) as well as troubleshooting experience, such as EC2, ELB, EKS, Lambda.
- Exposure
to Docker and/or Kubernetes.
- Exposure to configuration management tools.
The successful candidate will receive:
- Remuneration according to qualifications and experience
- 13th Salary
- Medical Insurance Scheme
- Provident Fund
- Access to MadBenefits app
- Inhouse fitness room with classes
- Modern working space at a central and convenient location of Limassol close to the highway
- Friendly multinational environment
- Opportunities for professional learning and growth
- Birthday Voucher and Birthday leave
- Weekly Monday breakfast
- Access to Wellapy platform
Skills Required
- Degree in Computer Science, Information Technology, or a related technical field, or equivalent professional experience
- Familiarity with Windows and Linux operating systems
- Familiarity with programming or scripting languages and ability to read and understand code
- Familiarity with monitoring and log aggregation tools
- Basic knowledge of networking concepts, including protocols, ports, firewall rules, and subnetting
- Proactive troubleshooting approach with ability to own issues through resolution or escalation
- Ability to work under pressure
- Good verbal and written English communication skills
- Team-oriented and collaborative approach
- Previous technical experience through employment, internships, university work, or personal projects
- Exposure to AWS cloud services or similar, including EC2, ELB, EKS, or Lambda
- Exposure to Docker or Kubernetes
- Exposure to configuration management tools
What We Do
This is the official page of Windsor Brokers International Ltd Ltd and Seldon Investments Limited/Jordan in different jurisdictions. We believe everyone should have the right to access and trade the financial markets in a fair, efficient, and safe manner, since 1988. For the past 37 years, our mission has been to facilitate investors’ access to the global markets and protect their funds from extreme market conditions, as well as from their own inflicted risks. We allocate significant capital reserves, provide investors with adequate trading tools, and operate with a strong business ethic, remaining focused on fair trading policies and sound corporate governance. Windsor Brokers has always operated steadily, growing its client base by investing in technology and human and financial capital, whilst always staying true to its core principle: protecting investors’ funds. For the next 3 decades, as has been the case during the past 37 years, we will remain true to our core values, mission and vision: To empower People in the pursuit of their financial goals, by leveraging technology, systems of governance and our customer focus, to deliver a powerful suite of financial solutions that meet the needs of our clients. Risk warning: Trade responsibly. Trading is risky and may lead to loss of capital.
