Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
Why Socure?
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
About The Role
We're looking for a Public Sector Platform Solution Consultant to drive the successful onboarding and measurable outcomes for clients leveraging Socure's AI-powered identity verification and fraud prevention platform RiskOS. In this role, you'll sit at the intersection of cutting-edge product, machine learning and AI tools and real-world client implementation — helping organizations unlock the full potential of Socure's predictive models, automated decisioning workflows, and data-driven intelligence.
This role is ideal for someone who is self motivated, energized by AI and automation, comfortable working with data-driven decisionmaking, and eager to translate technical sophistication into tangible client value in a fast-paced, high-growth environment.
What You'll Do
Implementation & Solution Delivery
Lead the end-to-end platform implementation process, ensuring timely and successful deployments.
Collaborate with clients to define solution architecture, configure platform components, and tailor implementations to meet specific business needs.
Develop and refine best practices for scalable, high-impact implementations.
AI-Driven Onboarding & Implementation
Lead onboarding efforts that put AI and automation front and center — configuring Socure's intelligent decisioning engines, ML model outputs, and automated workflows to align with each client's risk and identity strategy.
Guide clients through best practices for integrating AI-powered signals into their existing tech stacks, ensuring they're positioned to get immediate value from Socure's predictive capabilities.
Translate client business goals into optimized platform configurations that leverage Socure's models to their fullest extent.
Automation & Workflow Enablement
Help clients design and implement automated decisioning flows that reduce manual review, accelerate approvals, and scale intelligently with their business.
Support the configuration of rules engines, thresholds, and AI-assisted workflows that replace repetitive manual processes with intelligent automation.
Identify opportunities and implement and automated repeatable processes to enable faster, more consistent client deployments.
Technical Support & Troubleshooting
Diagnose and resolve technical issues during deployment, with a particular focus on data pipeline integrity, API performance, and AI model response handling.
Serve as a knowledgeable resource for clients navigating complex integration scenarios, escalating strategically when needed.
Partner with Support and Customer Success to ensure a seamless, data-informed client experience.
Training, Enablement & Thought Leadership
Deliver engaging training sessions that help client teams understand not just how to use Socure's platform, but why the AI works — building confidence and internal champions.
Contribute to enablement resources, playbooks, and documentation that reflect current best practices in AI-powered identity verification.
Cross-Functional Collaboration
Act as a feedback loop between clients and Socure's Product and Engineering teams — translating real-world deployment learnings into actionable product insights.
Work closely with Sales, Customer Success, and Data Science to ensure clients are consistently realizing measurable ROI from Socure's AI capabilities.
Work closely with Product SC team to implement improvements and performance updates within the workflows.
What You'll Bring
3+ years of public sector identity or fraud related experience in technical implementation, solution consulting or support engineering — preferably in SaaS, AI/ML platforms, or data-driven technology.
Familiarity with AI/ML concepts, automated decisioning systems, or data analytics — you don't need to build models, but you should be excited to work closely with their outputs.
Strong working knowledge of APIs, data integration patterns, and web-based platforms; comfortable translating technical concepts for both technical and non-technical audiences.
A data-curious mindset — you look at performance metrics and ask "what can we improve?" rather than "what does this mean?"
Ability to manage multiple client workstreams with structure, clarity, and a bias toward proactive communication.
Bachelor's degree or equivalent experience in a technical, analytical, or related field.
Nice-to-Have Qualifications
Hands-on experience with identity verification, fraud prevention, risk modeling, or compliance platforms.
Exposure to ML model outputs, feature engineering concepts, or data pipeline tooling (e.g., SQL, BI tools, data warehouses).
Experience working in enterprise client environments with complex technical stacks.
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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Skills Required
- 3+ years of public sector identity or fraud-related experience in technical implementation, solution consulting, or support engineering
- Familiarity with AI/ML concepts, automated decisioning systems, or data analytics
- Strong working knowledge of APIs, data integration patterns, and web-based platforms
- Ability to translate technical concepts for technical and non-technical audiences
- Ability to manage multiple client workstreams with structure, clarity, and proactive communication
- Bachelor’s degree or equivalent experience in a technical, analytical, or related field
- Hands-on experience with identity verification, fraud prevention, risk modeling, or compliance platforms
- Exposure to ML model outputs, feature engineering concepts, or data pipeline tooling such as SQL, BI tools, or data warehouses
- Experience working in enterprise client environments with complex technical stacks
What We Do
Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings. Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.
Why Work With Us
Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.
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