Senior Billing Analyst

AssetMark is a leading strategic provider of innovative investment and consulting solutions serving independent financial advisors. We provide investment, relationship and practice management solutions that advisors use in helping clients achieve wealth, independence and purpose.

The Job/What You'll Do:

The Billing team manages all aspects of fee billing, including fee calculation, fee validation, fee debiting/crediting, fee reconciliation, fee reporting, fee maintenance, and facilitation of fee payment to Financial Advisor Firms, Financial Advisors, and Strategists.  The team manages 4 quarterly cycles and 12 monthly billing cycles on an annual basis. 

The Senior Billing Analyst oversees and supports the comprehensive revenue collection and billing processes across multiple business segments. This role plays a critical function in ensuring accuracy, compliance, and operational efficiency in high-volume client billing, custodial adjustments, and fee reconciliation.

The ideal candidate brings strong analytical capabilities, a deep understanding of billing systems and processes, and proven experience collaborating across cross-functional teams. As a senior member of the Billing Operations team, you will also provide guidance, mentorship, and quality assurance to ensure consistency in deliverables and continuous improvement in practices.

This is a full-time position in our Concord, CA office with a hybrid work schedule.

Responsibilities:

• Administer all aspects of the monthly and/or quarterly revenue collection process across different business units within AssetMark, Inc

• Document and review processes and recommend improvements to those processes.

• Overseeing the completion and assignment of CE tasks

• Review and approve the weekly custodial adjustments

• Perform daily QC and audit/review process of billing maintenance requests

• Prepare the 3rd party custodial fee account reconciliation

• Assist Team leaders with the monthly and quarterly billing cycles

• Effectively communicate any challenges or issues in a summarized fashion to the team lead, and have a full understanding of the team function and dynamics

• Serve as the go-to person for the team for questions and support

• Develop strong partnerships with other departments/functions within AssetMark, Inc.

• Work closely with the Billing project/program leader to resolve technology challenges and to enhance processes

Knowledge, Skills, and Abilities:

• Excellent Communication Skills - verbal, written, interpersonal, influencing, and negotiation
• Detail-oriented with advanced problem-solving and analytical skills
• Ability to assess and minimize risk to the organization
• Strong business acumen that extends beyond the immediate Billing team responsibilities
• Outstanding Customer Focus – seeing the “bigger” picture and the ability to always identify what is in the best interest of the client and the firm

Education & Experience:

• Bachelor’s degree or equivalent experience required

• Minimum of 5 years of financial services industry experience required

• 2+ years of Leadership experience is preferred

• Proven time management, prioritization, and organizational skills are preferred

Compensation: The Base Salary range for this position is between $80,000-$90,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

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Who We Are & What We Offer:

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they’re heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. 

Our Mission 

Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients’ lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our Values 

Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.  

We believe in: 

• Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. 

• Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. 

• Unyielding Integrity, doing what’s right, always. Even when it’s hard. 

• Collective Respect, in being authentic, inclusive and valuing all voices while winning together. 

• Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.  

These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family. 

Our Culture & Benefits 

Our culture brings our mission and values to life. Here, we do what’s right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family—because thriving at work starts with thriving in life. 

• Flex Time or Paid Time Off and Sick Time Off 

• 401K – 6% Employer Match 

• Medical, Dental, Vision – HDHP or PPO 

• HSA – Employer contribution (HDHP only) 

• Volunteer Time Off 

• Career Development / Recognition 

• Fitness Reimbursement 

• Hybrid Work Schedule 

  
  

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.