Platform Reliability Technical Lead

Posted 10 Days Ago
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New York, NY, USA
Hybrid
170K-220K Annually
Expert/Leader
Software • Industrial • Automation • Manufacturing
The Role
Lead reliability engineering for a production blockchain payments platform, serving as the final escalation point across the OP Stack, Besu L1, gateway, and settlement bridge. Co-own service levels, release gating, runbooks, alerting, incident response, and postmortems. Participate in on-call rotations while debugging Kubernetes, Terraform, Helm, and distributed-system issues. The role emphasizes technical leadership without people-management responsibilities.
Summary Generated by Built In
Company Description

We're partnering with Quant, a global leader in digital transformation and technology solutions, seeking a Platform Reliability Technical Lead to join their team.

About Quant:

Almost all the money in the economy is commercial bank money, and almost none of it moves on chain. Quant is a leading provider of programmable money infrastructure, and our technology changes that: it lets banks issue, move and settle tokenized deposits around the clock, automatically and securely, while staying connected to the systems they already run on. It is already deployed in regulated environments with central and commercial banks in the UK and around the world, including work on the digital pound and the digital euro.

The Clearing House, whose networks clear and settle more than $2 trillion a day, has now selected Quant to power its On-Chain Money Initiative: a new interoperable payments network that will let financial institutions of all sizes clear and settle tokenized deposits, with connectivity to the RTP® and CHIPS® networks. Our technology provides the network's interoperability, orchestration and transaction-management layer, enabling payments that settle immediately and transactions that trigger automatically once agreed conditions are met.

Through our Tokenized Deposits-as-a-Service solution, banks of any size can join without building new infrastructure themselves. The network is expected to become available to participating institutions in the first half of 2027, with use cases across corporate treasury, liquidity management, cross-border payments and digital asset settlement. We are building the New York team that will run it.

Job Description

Platform Reliability Technical Lead

When the engineer on shift cannot work out why the chain is doing what it is doing, they call you.

The chain is the network behind The Clearing House's On-Chain Money Initiative, expected to launch in the first half of 2027. You would be the final escalation across the production estate, from the OP Stack and private Besu L1 to the Overledger Gateway and Settlement Bridge. You would co-own service levels and release gating, and set how the team works: current runbooks, alerts that mean something, postmortems that change something.

This role exists so that someone excellent can stay technical rather than move into management. You would still rotate through on-call alongside the team.

Qualifications

You will need

  • Serious depth in reliability or production engineering. You are already the person others escalate to.
  • Kubernetes, Terraform and Helm at the level where you debug them.
  • Distributed systems where state matters and restarting is not a strategy.
  • To write things down. If the only record of how the platform works is in your head, nothing has been fixed.

Useful, not essential

  • Blockchain node operations, particularly Besu or another Ethereum client.
  • You have read consensus client source to explain a production behavior.

Additional Information

There is more to this than we can put in an advertisement. If it sounds like your kind of problem, apply and we will tell you the rest on a call.

Skills Required

  • Deep experience in reliability engineering or production engineering
  • Advanced Kubernetes debugging experience
  • Advanced Terraform debugging experience
  • Advanced Helm debugging experience
  • Experience with distributed systems where state persistence is important
  • Ability to document platform behavior, runbooks, and operational procedures
  • Blockchain node operations experience, particularly Besu or another Ethereum client
  • Experience reading consensus client source code to explain production behavior
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The Company
HQ: Wauwatosa, WI
4,000 Employees
Year Founded: 2005

What We Do

Cielo Projects (operating as Velotic™) is a leading independent industrial software company providing data‑driven solutions that improve manufacturing efficiency, productivity, and operational insight. Serving customers across manufacturing, oil & gas, utilities, and infrastructure, the company leverages a portfolio anchored by Proficy, Kepware, and ThingWorx to support global industrial operators, with a primary focus on AI‑enabled manufacturing and industrial software.

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